Search Hotels Near Mazatlan International Center, Mazatlán

"I stayed at the Hotel Riu Emerald Bay with my fiancé for 8 days. Up until the 5th day, we were having an amazing vacation — but unfortunately our experience took a horrible turn. While we were out, someone entered our room and stole $1,500 USD cash from my wallet, which was inside my purse and packed in my luggage. We didn’t realize it until the next day because we had stayed in the room that evening and didn’t go anywhere. We immediately filed a report at the front lobby and were told to wait 48 hours for an outcome. The following day we followed up with Anna from Public Relations, who told us she could not give us any information because it was “confidential.” She did say we could wait in the lobby on checkout day since our flight was later that evening. On checkout day, we spoke with management and eventually with the hotel director, Daniel, hoping to get answers or some type of resolution. Instead, we were told there was “no proof” the money existed and basically nothing could be done. What makes this even more frustrating is that these rooms require a key card to enter, and the doors lock automatically when you leave. Unless someone climbed through the balcony, access should only be possible with authorized entry. And honestly, even if guests choose not to use the safe provided in the room, that still does not justify people being able to enter your room and steal your money or valuable belongings. Guests should feel safe leaving their personal items in their room"

"Although we weren’t there to cook, most items were available in the kitchenette. Pots, pans, plates and glasses. "

"This was our second time staying in Pueblo Bonito and we came back because it’s always an amazing experience. Staff is amazing especially waiters in restaurants already recognized my kids and knew what they wanted to drink. Our room was upgraded to a suite and we had the best experience ever. "

"Breakfast"

"Location is bit out of town"

"Breakfast was good, the server Dennise was a good server excelente services I give her 10+"

"Room was clean and staff was friendly"

"This is not a resort. It’s a dump. No spa, no excercise room, no food, no bar, ice cold pool, battered up chairs&unbrellas, not maintained repairs and landscaping. Pathetic kitchen, bugs, leaky faucets. Empty. We were alone there. It’s false advertising and Expedia did not help to relocate us. Very poor service. Don’t get ripped off like us!"

"We had a wonderful four week stay at Palmilla Sunscape in beautiful Mazatlan and would happily return. The condo itself was lovely and very functional, with all appliances in excellent working order. It truly felt like a home away from home. We especially appreciated that each bedroom had its own washroom, which made staying as a group so comfortable and convenient. The additional half washroom on the main floor was also very handy. The property manager we dealt with was absolutely amazing. Any small issues were rectified immediately, and he was incredibly responsive and helpful throughout our entire stay. It made such a difference knowing support was always just a message away. The location was excellent, with easy access to Farmacia Guadalajara, Kiosko, and several great restaurants nearby. The beach was just a five-minute walk away, which made daily strolls by the ocean effortless and enjoyable. There was also convenient bus access right across the street, making it easy to explore more of Mazatlán without needing a car. The condo complex is quiet, safe, and well maintained. The pool area is beautiful and a perfect place to relax and unwind. Overall, we couldn’t have asked for a better experience and would highly recommend Palmilla Sunscape to anyone visiting Mazatlán. "