Khách sạn gần Sân trượt băng Medeu tại Almaty

"I was grateful for the kind and attentive service I received, as I am not fluent in the language. The breakfast was delicious and just the right portion size."

"Evet çok nazikler otel harika"

"Personal unfreundlich, keine Englisch-Kenntnisse, Frühstück bescheidene Auswahl, Zimmerservice katastrophal, Zustand Hotel mehr als abgewohnt, Lage nicht wirklich toll"

"Terrible only one word for full stay and even for expedia support. "

"Enjoyed the comfortable be and very good breakfast. Staff was very helpful. Two problems, indoor pool could only be used by paying spa guests and that information was not clear in the description of the hotel. Also our window was completely blocked by a building that was less than one meter away. No view or natural light."

"ツアーの集合場所の正面だったのでこのホテルを選びました。 部屋に入ってテレビを付けようとしても、付かず、フロントに電話。結局、最後まで対応して頂けず、残念でした。 朝食はメニューが少ないです。 サービス、設備面を考えると割高かもしれない。"

"suited my purpose."

"The hotel met my expectations for what I paid. It was clean, air condition worked well, and mattress was comfortable. A mall with big supermarket inside was nearby. Dana, Front Desk Staff, was incredible and the only one who cared and communicated in English. Dana was helpful and I thank her for her thoughtfulness."

"A comfortable enough stay for those not spending a lot of time in the hotel and don’t have special needs. Staff were friendly and helpful and rooms are a good size with a modern bathroom. Two issues that unfortunately will mean I would not book again - the wifi will not hold up for business calls and the vegetarian options are very limited compared to other hotels I have stayed in in Almaty. If neither is important to you than this is a decent hotel pick! "

"When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor...

"The staff went above and beyond "

"The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and...