Search Hotels Near Mermaid Quay, Cardiff

"It was good overall. "

"Reception staff were excellent. Room good. Brown’s restaurant good. Hotel has it’s own car park. "

"The room was small but comfortable and service was good. Breakfast was excellent but the one lady on duty was overstretched - at least two were needed to clear tables, keep food and juices topped up etc."

"excellent stay "

"This hotel has seen better days… the location is great but the rooms need a serious upgrade. The carpets desperately need to be replaced. The mattress was so used and worn that it almost folded like a taco when laying on it. Super noisy from people walking upstairs and slamming doors, and a cleaner vacuuming in the morning banged on the wall of my room a few times. There were mysterious drips and stains on the walls. Everything just felt really gross and grim and I’m glad I was only here for three nights as I didn’t sleep well at all. The staff were friendly though and the foyer is nice looking, I can tell it would’ve been a lovely hotel in its prime. Sad to see it has not been kept up very well."

"Lovely staff, very clean throughout the hotel, rooms perfect size, breakfast absolutely lovely. Would not hesitate to stay here again."

"N/A"

"Everything was excellent including the cafe/bar menus. Breakfast was extra special. Information was readily available in the tv screen opening screen. The room itself was spacious, bright and housekeeping should be acknowledged for their great work in replenishing towels and coffee/tea supplies! If there was one puzzling surprise in the midst of this it was the poor mattress quality… a rather crucial item. Or was it just this room? Otherwise a good find."

"An easy walk from Cardiff Central railway station. Friendly, helpful staff. Outer security door answered promptly. The room, whilst dated, was clean & functional. Hot water & a decent water pressure in the shower. Tea/coffee facilities in room. Breakfast is no longer available but there were plenty of options in the city centre. "