4/10 - Kém
Paul
25/03/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My single room was adequately clean, and I appreciated the daily linens refresher from housekeeping (though it didn't happen on the last day of my stay and some days my bed was made and other days it wasn't, which was just odd). But overall, Viajero was the loudest and dirtiest property I've ever stayed at in my life.
At all hours of the night, other guests were talking loudly, laughing, yelling, and playing ping-pong in the lobby -- and in the room directly next to mine. At 4:00am one night, I had to go to the front desk to report my extremely loud and disruptive neighbors. Luckily, the gentleman at the front desk did say something to them and they calmed down. Sadly, though, I'd already lost hours of sleep.
Directly outside of my window where there was an obnoxiously loud bar scene. And when I walked around barefoot in my room, my feet turned black from the dirty floors. The furniture in the lobby was also worn and dirty. And it was gross to see people sleeping on the furniture in the lobby. The general feel was just dirty and trashy for me.
I would return to Miami Beach, but I would never stay at Viajero again. I didn't sleep well for five nights, and now I know why they provide ear plugs at the front desk -- you need them!
The staff was cold and unprofessional as well. They look like pot-smoking high school students. The whole scene was just too wild and unprofessional for me. It's possibly good for twenty-year-olds on Spring Break, but not for mature adults.
Paul
Lưu trú 5 đêm vào Tháng 3, 2026
