Khách sạn gần Nhà máy rượu vang Michael Angelo tại Cleveland

"Great breakfast, cleanish rooms. Door lock on our room was futsy and wouldn't consistently open the way normal people open doors. Hotel guests were VERY loud until 11 PM, and management did not make an effort to quiet things down. Meaning my young kids couldn't get to sleep for hours. Shower was luke-warm both evening and morning. "

"Poor customer service"

"Clean Staff was very kind"

"We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

"There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away."

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"Dirty"

"Everything was clean and adequate. No issues."

"The"

"It was clean, staff was nice at check in. It definitely needs upgraded. And wish there would have been more warm options at breakfasts instead of all breads. Eggs and meats for those with dietary restrictions is nice. "

"room was clean,front desk people were friendly and affordable prices"

"The bed & tv were great! Shower leaked. But, there was plenty of hot water. "

"The gentleman who checked me in was wonderful. The manager was very rude and disrespectful. They put me in a room that was not prepared. Moved me to another room that was already reserved for somebody else then moved me again to another room where the TV wasn’t working the phone wasn’t working and somebody had to come fix everything. This was one of the worst experiences I’ve ever had."

"Decent for the price if you need something close to the airport. I served its purpose with breakfast included."

"The room was so clean and tidy and the staff at the front desk are very friendly as well as so respect full ."

"This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

"The hotel canceled my reservation before I even arrived. Because they were overbooked.No one attempted to contact me. Even though the desk clerk said somebody called me. Yet I had no missed calls. They’re liars! I will never make another reservation at this location again!"

"Cleanest lodging I have experienced in a long time. Comfy beds and pillows. Thank you!"

"Rooms were filthy with stains all over the walls and rugs with black mold everywhere (on lamp shades and curtains above the AC unit). The first room we were provided actually had erotic toys left behind from a previous occupant. The second room smelled of smoke with burn holes in the sheets and a terrible odor in the room. VERY unhealthy living conditions, with trash left in the hallways, etc."