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"My favourite hotel in Krakow!! Love all the staff and all the extra amenities "

"Very nice stay and staff. One of our tours was moved up from an 8 am departure to a 6 am departure, an hour before the breakfast buffet would open. The hotel was nice enough to pack two huge breakfast bags for us and have them at the front desk by 6. The hotel is located midway between Old Town and the Old Jewish Quarter, making it convenient for travelers who want to spend time in both."

"Breakfast was a bit of free for all. No-one greeted you and sat you to a table - surprising that no-one checked our room number after day1. This meant people hovering for a seat as you normally see in a busy MacDonalds. The breakfast in terms of continental was ok. The hot breakfast was unfortunately lacking - it was luke warm and some too hard and inedible. But the hotel in its decor and facilities otherwise was very good. Also surprised that activities in Krakow were not promoted with reputable organisations."

"First class standard, incredible menus and perfect location"

"Hardly seen any staff apart from check in/out as room was outwith main reception building. Stay was hassle free, rooms were basic but very clean and ideal location just off the main square. Would stay again and recommend to others!"

"We had a great stay at Puro, upon arriving, we were greeted by Sebastian at the reception desk.What a terrific employee. We were greeted with a warm smile, a highly competent and very professional gentleman. The hotel was clean, our room very quaint and cozy. The bathroom was very modern and luxurious. We had a great stay. We had a small dog and she was also very happy. Highly recommend....very accommodating staff. Sebastian brought us an ironing board and iron instantly after requesting. Extremely friendly, kind and helpful staff. Thank you for an excellent weekend stay!!"

"Lovely room - only issue was noise from street"