Khách sạn Montopoli in Val d'Arno

"Two dogs barking all the time. No Ac. Toilet crammed. Exhaust fan making noise all night. The owner was the meanest person- talking to us as if we were staying free. Worst experience of our life"

"We, my wife and I, staid 3 nights mid August . We were surprised that nobody came during our stay to clean our room and/or make the bed. But 2 more things were more shocking to us. 1- There was indeed a kettle in our kitchen, however nowhere to plug it. There was no wall socket to plug the the 3-pin plug. Also, no cups to be found in our kitchen. I had to go to the restaurant to ask for cups ! 2- The breakfast costs 18 euros. This price would be acceptable with more choice of food and free...

"Extraordinario lugar, la vista, el castillo, la comida, la gente, el cuarto. Lo tiene todo. No se van a arrepentir."

"The hotel is a little dated but still nice, or room was small but ok"

"Wir hatten einen wunderschönen Aufenthalt."

"Alles goed voor elkaar"

"Modern and clean"

"Quando prenoti non c'è scritto, ma stanno facendo lavori di ristrutturazione, perciò dalla mattina presto ci sono rumori, trapani, e botti. Letto scomodissimo e duro, pulizia scarsa, nel bagno c'erano ovunque capelli. Colazione scarsa. Per 100 euro a notte c'è di molto meglio."

"The staff were friendly, the room was clean, the pool was limited but decent and the breakfast was good."

"Lovely hotel located near the train station and Old Lucca. Nice room and breakfast. Staff is friendly and helpful. Would definitely recommend this hotel."

"I found the hotel was very handy with the 24 hour desk especially as flight was delayed and missed the last train to Lucca and had to get a taxi. Staff was friendly and the rooms were clean and airy. Would highly recommend"

"Loved the beautiful room and the attentive staff, the location is close to the Monticontini Centrale train and the town center . Did not use the pool but the area looked wonderful . FYI they charge a small fee to use pool towels . Breakfast was good , large selection of hot and cold foods."

"We had a great stay here, staff was amazing and they were so helpful with helping us arrange a taxi as well. Great place to stay!"