Khách sạn Moonachie

"The view and property"

"Gym is closed but otherwise great. Awesome location!"

"Great room with a great view of the Empire State Building. Great rooftop bar! "

"When I go to NY, always use this hotel. Always is clean, and have great attention."

"I valet my car and at checkout called down in advance. 2 hours later my car was still not brought to me. I had to walk to the parking garage myself blocks away to retrieve my car or I might have been waiting for 3 hours. Even when I got there I had to call the supervisor as there was no one actually onsite as I stared thru the garage window looking at my car. Absolute horrible experience. As the provider of a service you are also responsible for who you partner with and the parking provider is...

"Naomi was so friendly and helpful. She really made the property pleasant. The gentleman who stored my luggage was also so friendly and helpful. They both offered restaurant advice and were so excited that I was visiting NY for the first time. They honestly felt like family and I was only there one night. Will definitely stay again. Thanks Naomi!"

"Location could not be better! Room was perfection and there's a great little Bakery downstairs in the lobby that turns into a bar at night! What more could you ask for?"

"The staff was friendly and welcoming, which I really appreciated. However, the amenities left a lot to be desired. There was no iron in the room, no washcloths were provided, and the ice machine on the 17th floor wasn't working. To make matters worse, the refrigerator wasn't cold or didn't seem to be working at all. Between the lack of ice and the warm refrigerator, I couldn't keep my fruit or drinks cold, which was very inconvenient. While the staff was pleasant, the condition of the room and...

"We had a great stay. The room was small as well as the beds, but it was fine for three nights."

"2nd time staying here and it was all good. Close to Times Square and subway stations and that’s what we were looking for and free breakfast."

"Enjoyed my stay"

"Not worth the money. Room felt super dated, not particularly clean. There were no blinds, and the curtains covered the AC unit, so you had to decide to sleep visible to everyone in other rooms, or sweat. Lobby has basically no amenities, no coffee or anything. Staff were grumpy. We were there as part of a conference, and I've had multiple people say the hotel was one of the worst they had stayed in in NYC."

"⭐️ CitizenM is a really cute, modern hotel with a fun atmosphere, and the staff was excellent from start to finish. Everyone I interacted with was friendly and helpful, and the breakfast was delicious with a great variety of fresh options. The rooms are very small, which I expected, but they're efficiently designed. My biggest complaint was the layout for getting ready. The bathroom has almost no counter space, and the only full-length mirror is in the room with no nearby power outlet. It made...

"The rooms were cleaned. The location perfect- walking distance to Penn Station, Broadway, and mid town. The staff is very helpful. They will keep your bags before/after checking in/out Finally, the price was right!"

"Small Boutique style vibe, great location..love the coffee lounge and water dispensers on each floor"

"Iconic historic hotel in a great location. Stayed 2 nights for a concert at Madison Square Garden. Room was clean and quiet, larger than others we've stayed in the city. Beds were very comfortable. However, the room was somewhat outdated, especially the bathrooms. Neither had vents or fans which made for a moist room after showers. There were also areas where paint was bubbling and peeling. The service of all staff members was outstanding, which made up for the few shortcomings. Overall, a...

"The room was very tight and the A/C did not work properly at all we finally got moved to another room on the last day. Lobby area was very nice and the staff need some working on definitely with communication towards the guest. Bathroom are not enough towels and cleaning services barely cleaning the rooms."

"The rooms are small but everything was nice and clean"

"Great location"

"War gut, nur lange Wartezeiten am Morgen am Aufzug. Zimmer jedoch top"