Khách sạn gần Moser Tower & Millennium Carillon tại Chicago

"The room I booked was not available. In order to get a king bad I needed to downgrade to a standard room next to the elevator and was still charged the premium room price. Staff has. I cares not show any enthusiasm when approached. I’ve had better stays at a Best Western along the highway than this so called upscale hotel in downtown Naperville."

"Great to get to downtown Naperville Safe place By the Naperville police department"

"Very friendly staff! Julie checked us in and was very helpful! Room very clean and pool beautiful "

"Breakfast was good rooms not what they look like online. Very small. Bathroom had curtain one online nice glass door mirror and was super small. Have reservations this month again there and I regret making them after staying there. Not impressed"

"Bare necessities. No refrigerator or microwave. No furnishings other than a very simple small table and 2 wooden chairs. No tissues. No foodservice other than vending machines. Only insight into cleanliness was a live bug crawling across the floor."

"The hotel is very nice. The only reason for 4 stars vs 5 is the bed was extremely hard and uncomfortable. Everything else was fantastic."

"The staff were all too much talking to each other and didn’t greet us right away to check in! Had to walk to the front desk to get extra towels."

"We came in for a wedding and the hotel was close to everything for us"

"Clean room"

"fitness room didn't have towels and cleaning wipes to clean the equipment before and after use."

"Great experience in a beautiful hotel."

"Pool was not clean and room was not that clean and hallways were dirty."

"Clean room and a excellent manager, Max."

"Nice hotel and staff was really nice ! Definitely stay here again"

"The room and staff were nice, however i booked the room specifically because of the hot tub. It wasn't working and no one said anything upon check in. And unfortunately a lot of loud kids. "

"Best option"

"The property is ungoing renovation. We were given a renovated room so the decors and furnitures are new. The room is spacious and has a fridge and coffee maker. We appreciate the coffee in the lobby and warm cookies at check-in. However, areas around the main entrance give a poor first impression - algeas on the exterior walls, flower pots full of weeds, and dirty luggage carts. These things could've been easily addressed. Breakfast buffet was decent."

"Excelente trato por el personal."

"Good value. Stayed 3 nights. Only issue was they didn’t have any milk Saturday morning for breakfast buffet."