Khách sạn gần Núi Naeba tại Tsunan

"Staff was helpful. English skills were very good. Facilities were clean and we'll equipped"

"Good"

"また泊まりたいです。 プールも清潔で良かったです。"

"Private onsen is really good. Dinner and breakfast are good. I will come again."

"Always love coming here during the winter time for the slopes"

"よかった。"

"綺麗で良かったです。"

"The staff were great & the room was what we paid for but we were not accustomed to sleeping on floor."

"煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。"

"スタッフのお姉さんがとてもにこやかで流暢な日本語で丁寧に対応してくれました。夕食も頼んで暖かなリビングルームでゆっくりしたり、ほかのスキーヤーの方と喋って楽しい時間でした。朝方キーを室内においたまま歯磨きに行ったら部屋のドアにロックがかかってしまったのも嫌な顔せずにすぐに対応してくれて有り難かったです。"

"被客房人員質疑自己找不到備用衛生紙 , 感覺真的很不好"

"四万温泉の奥に位置する旅館なので周りはとても静か。 食事が美味しく、目でも楽しませてくれてとても満足しました。 部屋に露天風呂があり、気軽に入る事もできゆっくり過ごすことができました。"

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"部屋は綺麗で居心地は良かったです。"

"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "