Khách sạn gần Núi Norquay tại Banff

"The room was clean and bed comfortable. The staff were friendly and helpful. The hot tub is a nice addition but not quite hot enough The free shuttle to town is a definite plus. Only negative is the dinner menu…. Plates to share and expensive considering the food quality. I would have loved some fresh organic options on the menu. The Banff townsite is not far away though. I do live the feeling of being nestled in the mountains. I will go back again"

"Had plates, cutlery, etc but no pots or pans. No restaurant in hotel."

"Property is clean, staff nice hot tub is excellent very relaxing"

"Breakfast i am not satisfied staff weren’t friendly "

"Un séjour mémorable à l'Hôtel OTTER ! J'ai particulièrement apprécié l'accueil chaleureux du personnel, dont la convivialité a rendu mon séjour très agréable. L'espace SPA est un véritable atout : il est impeccable et parfaitement entretenu. De plus, la situation géographique de l'hôtel est idéale pour profiter pleinement du centre-ville à pied. Petit point d'amélioration pour la perfection : un passage plus fréquent de l'aspirateur dans les chambres assurerait un confort optimal, surtout pour...

"The staff were the standout feature of the hotel! Every staff member I interacted with was outstanding!"

"The hotel was very clean and comfortable, and the staff were incredibly friendly and welcoming. The atmosphere was modern and lively, which made the experience even more enjoyable. The location is also convenient for exploring Banff and the surrounding nature. I would definitely recommend this place to other travelers and would happily stay here again!"

"Can't beat the location. Clean with comfortable beds. Would definitely stay again. Rooms are small without closets but if you can get past this the location is worth the tight rooms. We parked a short walk away at the train station (free) since our truck didn't fit in the adjacent parking garage. "

"Excellent location, good staff, Value wealthy , Reasonable price."

"Room was renovated, nice and cozy with the fire pit and a nice view "

"Lovely place"

"Everyone"

"Clean rooms and staff excellent. Parking was limited and challenging to obtain or even park. Otherwise great room "

"Needs some updating - sink is slow to drain, door was hard to close, ac crickety"

"The room is a little bit hot"

"Le staff a été très gentil, la chambre 10/10 les murs sont fin donc vous allez entendre la télé ou la musique des chambres autours mais rien de dramatique. La spa été très propre et confortable même à plusieurs groupe de personnes. Je recommande!!"

"This place can be an affordable option for many guests. The property has been a round for a long time and age is catching up on this place. It has a great location up on Tunnel mountain with free parking and it is quiet there. You will definitely enjoy the space of the rooms compared to others in Banff. Just dont expect a new finishes or perfection like other options in Banff. "

"Friendly staff, easy to check in."

"Location was seller! Mattress was very uncomfortable. Wall Fireplace didn’t plug in, didn’t reach any outlets. "