Does Lotte Arai Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Lotte Arai Resort?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Lotte Arai Resort on 15 Oct 2025 start from 2.029.124 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Arai Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Arai Resort?

This hotel doesn't offer parking.

What time is check-in at Lotte Arai Resort?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

Where is Lotte Arai Resort located?

Located near the slopes, this Myoko hotel is in the mountains, and within 16 mi (25 km) of Takada Park, Iwanohara Vineyard and Imori Pond. Joetsu Municipal Aquarium and Naena Waterfall are also within 20 mi (32 km).

Lotte Arai Resort Reviews, Deals & Photos 2025

About the area

Located in Myoko, Lotte Arai Resort is in the suburbs and near a train station. The area's natural beauty can be seen at Takada Park and Imori Pond, while Joetsu Municipal Aquarium and Jigokudani Monkey Park are popular local attractions. Iwanohara Vineyard and Naena Waterfall are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.

Visit our Myoko travel guide

10/10 Excellent

DongWook

24 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent facility, even more excellent staff!

Stayed 1 night in May 2025

10/10 Excellent

Anthony

31 Jan 2025

Picturesque location, awesome location

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!

Stayed 5 nights in Jan 2025

10/10 Excellent

James

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!

Stayed 1 night in Jan 2025

8/10 Good

vivian

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It is a clean hotel and in very reasonable price. Only HKD 450/ per night . The lobby is newly renovated and the room is a bit old. But, the room is clean and I have no complaint. U can enjoy free onsen and the environment overall is good.

Stayed 1 night in Apr 2025

8/10 Good

Stephanie

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season

Stayed 1 night in Apr 2025

10/10 Excellent

Cara

21 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants

Stayed 6 nights in Feb 2024

10/10 Excellent

aria

16 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice Ski in ski out hotel.

Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

4 Mar 2024

Liked: Staff & service, property conditions & facilities

Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.

Stayed 7 nights in Feb 2024

10/10 Excellent

Yuk Kee Brian

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awesome

Stayed 5 nights in Jan 2025

8/10 Good

TAS

6 Jan 2025

Liked: Cleanliness, property conditions & facilities

ski

Stayed 3 nights in Jan 2025

10/10 Excellent

Freddy

4 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Quaint Japanese Onsen Getaway

Modern yet quaint Japanese Onsen getaway.

Stayed 6 nights in Feb 2024

10/10 Excellent

Cara Yat Chee

30 Jan 2023

Liked: Cleanliness, amenities, property conditions & facilities

Excellent place for ski in ski out with a wonderful ski school for children

Stayed 7 nights in Jan 2023

8/10 Good

Cerine

20 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All inclusive resort

Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

17 Feb 2024

Liked: Amenities

Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend

Stayed 8 nights in Feb 2024

6/10 Okay

Matthew

22 Jan 2025

Liked: Cleanliness, staff & service, amenities

Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.

Stayed 5 nights in Jan 2025

10/10 Excellent

Jiwon

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+++++ powder skiing & beautiful onsen

The Lotte Arai is the best hotel for skiing and onsen. Super soft endless powder snow on the gorgeous mountain hills and the slopes were adventurous and super exciting. The expert++ slopes can be another surplus if you are expert level. The onsen is luxury level. Sitting in the hotel water with snow falling on your head, especially at Lotte's well groomed onsen is unforgettable. The food at the hotel is not luxury level and limited as the location is all on its own with the city being 20-30 mins drive away from the site. One snowy evening when the Japanese, steak house, and Thai restaurant was full we drove out in the heavy snow to a slightly city area and found a local restaurant reccomending their stove rice pot, it became my top 3 best restaurant in Japan. I would reccomend driving out for food there was also a great Yakiniku not far away too.

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

14 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great enjoyable stay

Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

8 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property!

A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.

Stayed 1 night in Apr 2024

8/10 Good

Marc

17 Jan 2023

Liked: Cleanliness, room comfort

Service wasn’t great at front desk as they didn’t explain the facility properly. Marc

Stayed 2 nights in Jan 2023

8/10 Good

Jane

12 Feb 2024

Liked: Cleanliness, property conditions & facilities

This property has everything you need for an enjoyable time, especially skiing and soaking in the onsen. The downside is not being able to explore outside the area freely as we were dependent on the hotel’s bus schedule the ride takes 30min to the train station. We also had difficulty communicating with some of the hotel staff, even though we spoke Japanese fluently! We understand their need to wear masks (sort of) but many times we just wished they spoke more clearly. All in all, we had a memorable time at Arai.

Stayed 4 nights in Feb 2024

2/10 Terrible

ML

27 Mar 2023

Disliked: Amenities, property conditions & facilities

This property was very over rated. There was no microwave in the room which made it extremely difficult to eat snacks. I thought for the price of the room it was incredibly small. We paid less for more elsewhere in Japan. I was not impressed at all and will not be staying here in the future and will not recommend the hotel to any one I know.

Stayed 6 nights in Mar 2023

10/10 Excellent

Huidy

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Lotte Arai Resort exceeded all of our expectations on our recent 2 day getaway to the mountains. We only learned about this resort because it was affiliated with the Ikon pass, but we will certainly return for our next snow adventure in Japan. The location was beautiful and less than 2 hours from Tokyo by shinkansen. There was a convenient hotel shuttle that provided door to door service from Joetsumyoko station to the hotel. The check in process was flawless. We stayed on the 5th floor of the Lodge building in the most spacious hotel room I've ever encountered in Japan. The beds were extremely comfortable and the room conveniently connected to our kids room next door. Restaurant reservations were a snap to get online. The Japanese restaurant AKIRA had both an extensive Japanese buffet for breakfast and a tasty local set menu for dinner. Restaurant HA NOI was fine but not up to US standards for Vietnamese food. The ski/snowboard rental process was quick and easy. We were able to reserve snowboard lessons online without difficulty, and our friends were able to join the group lesson with only 1 days prior notice. The Village Station food court had modern Japanese standard fare that hit the spot after a busy morning on the slopes. There were so many other nice details provided at Lotte including: the Christmas Market where we had a nice Irish Coffee, the Christmas Cake, the pool table and darts, and best of all, the Onsen.

Stayed 2 nights in Dec 2024

6/10 Okay

ATSUKO

31 Jan 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.

Stayed 1 night in Jan 2024

4/10 Poor

Ebony

1 Jan 2025

Disliked: Staff & service, amenities

Hotel is split into Lodge and Aria. Lodge is more "fancy", Aria is basic. Hotel staff was friendly and helpful, however the service is odd - no one greeted us on arrival, no one assisted us with bags. Staff just kept walking past us. Our main issue with the hotel came from the Ski rentals staff - they are rude and intentionally unhelpful. The impression I got was they are not interested in helping foreigners. Very unorganised. We filled out the rental form a day prior to us needed the gear - tried on boots etc. Expecting that everything will be ready the next day ready to go. But no, we needed to bring the copy of the form with us on pick up - why? You already have the original. They denied us our rentals without the copy. My husband had to hurry back to the room to find it. I had two young children with me, 1 yr old and 5 yr old and a ski lesson to get to. They ignored us while waiting for my husband despite the guy who served us the pervious day, acted like he didn't even recognise us. Once we got the rentals, I asked one of the guys to help my 5 yr old put his boots on, my hands were full holding our baby and clothes. He seemed very annoyed with me for asking for help, he walked over loosened his boot and walked off. I needed his help to put his boot on! Returning the gear was another drama, but you get the gist - not the best experience and would not recommend this hotel based on our experience with the ski rentals shop and lack of service provided by the hotel.

Stayed 2 nights in Dec 2024

8/10 Good

Ryou

29 Sep 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

レストランのスタッフの対応が悪い。朝食、夕食とブッフェの補充する気がない、特に洋食。大変がっかりした。和食はよかったです。

Stayed 3 nights in Sep 2025

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ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

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