Search Hotels Near Natuurhistorisch Museum Rotterdam, Rotterdam

"Right from the checking the staff were incredibly helpful and friendly. Nothing was too much trouble. "

"Staff"

"Our room was not ready at check in time."

"Loved my short stay, shame the deck bar was closed in late April but be back in 4 weeks so hopefully then"

"Staff was amazing ! Nice room with a great view."

"This is a modern, clean, European hotel. The staff is extraordinarily helpful and pleasant. We dealt primarily with Federica and Chantelle, and one other day staff member whose name we did not catch. All were lovely people with whom to work."

"room clean but no breakfast options"

"This is a very nice place. However, the entire time I was there, they only cleaned the room once and then they told me that I had to ask to have the room cleaned and they should’ve told me that right when I checked in other than that, it was great. "

"Very poor customer service from management/staff on reception. The building is nice enough, but is being run like an amateur show. I unfortunately had to approach staff about 3 issues on my first day, zero were fixed, zero follow up to check with guest, reception pretended like it never happened. Future guests should know, you are sleeping on 1 flat sheet over an exposed mattress, pull that sheet back and you are sleeping in filth from previous guests imbedded in mattress . "