Khách sạn New Castle

"Shink in the washroom is clogged. Water didnt drain"

"Gym was not available hotel under renovation "

"Yes"

"The floors felt like you would fall through. The room was definitely smoked in even though it was not a smoker room. The white bed sheets had spots on them. When I pulled the bed sheets off, you could see small black beads on the bed itself. Possibly droppings. The bathroom was clean-ish, but had a smell. Couldn’t even get a refund once the check in time passed. The area felt like I was in a scene in 8 Mile, was almost ready for Eminem to come out. Definitely didn’t stay there, definitely...

"I had beautiful stay and the beds were comfy "

"Well the room had everything provided for, from towels, bathing soaps, wash clothes. Everything from showers, TV & A/C was working fine. The place is in need of remodeling/renovation."

"El personal es amable, su programa de conexión en línea con expedía tiene problemas por esta razón tube demora en registrarme, la habitación deja mucho que desear."

"Clean room, friendly and understanding staff, and spacious enviroment for convinent prices."

"When I got there they said it was no rims available like I didn’t book in advance "

"This was under construction, parking lot a mess, run down on the outside. Room was renovated but no tissues, cups, had to ask for a blow drier, no coffee, no lobby. The person checking us in was lovely but the lobby was gutted. The room did seem clean. Hopefully it will be nice once renovated fully."

"Good place overall "

"Great hotel! BUT- we were supposed to be offered a discount related to visiting Marist Grove, but were told by a reservation specialist that it wasn’t possible. But the friendly desk staff told us it should have made available. So that’s the only negative. "

"Happy with my stay. Clean and friendly "

"After a major snow storm the parking was good. the facility clean and room was comfortable"

"Great location. Very clean hotel. "

"On the hotel website AND all other travel sites....Amenities: The Marquee Bar and Lounge at Hotel Warner DINING-CASUAL FARE-----no food only bar. Breakfast: Eggs/Protein----COLD! I parked in the Chestnut St. garage---$5.00 voucher a Card inside the key holder for restaurant discounts. Overall stay was nice. Staff was kind"

"The pool was “under construction “. No mention of this in any of the online sites or Marriott reservations. The only reason I chose this hotel was for the indoor pool as it was a gift to my grandchildren. The fact that it was marketed as an amenity then not even available is unacceptable. Marriott knew the pool was not ready yet let people think they had a functioning pool. There were others in the area. We’ve used Suites to Home before with a lot of satisfaction. Now the Marriott owning so many...

"It was a little strange checking in to a hotel without contact with staff… but kinda nice! No lines, no waiting. Just use code to enter front doors and then straight up to the room! "

"I’ve stayed in Hiltons as an Honors member for many years. This particular Hilton does not meet the high standards of the other Hiltons where I have stayed. The elevators need replacement, as they are VERY slow.The toilet paper dispenser in my room was hanging crookedly so the roll kept sliding off. The oddly-placed hand sanitizer station in the middle of the hallway of my floor was broken and hanging by a thread. Hopefully, the hotel will fix these items and also embark on some major...