Khách sạn New Castle

"This property needs a lot of help"

"Ty"

"Multiple outlets in the room did not function and one was not even grounded. When I brought this issue up after a night of no water in the entire hotel, the day time manager REFUSED to compromise to find a solution and even hung up on me and only agreed to compromise once I escalated to customer relations. Shockingly, the second room also had the same issue with outlets-plugs would just fall out of the receptacle. So, no reason to switch rooms. I requested to speak with the general manager via...

"clean, consistent stay in Muncie. The attached bar and restaurant are great."

"Entering the hotel it was clean and the staff was helpful and friendly The room was very clean no issues no smell no bugs no stains it was perfect I’m very picky and I was very satisfied"

"Kind owners and quiet property. I've stayed here a few times now and have enjoyed both stays."

"You get what you pay for. It ain’t pretty but location is great and everything worked. No perks but like I said you get what you pay for."

"Sheets were not changed on one of the beds and no refund issued."

"We stay here because of the proximity to the football stadium and tailgate fields. It's always too warm and you can't get the a/c to cool it off. It turns off after a minute or two."

"The staff was friendly, but check in was long. The building at night was filled with marijuana smoke on both nights we stayed, and the dog barking was annoying the first day. Overall, it was a Motel 6, so expectations were low."

"Very nice room, friendly & helpful staff."