Is InTown Suites Extended Stay New Orleans - Metairie pet-friendly?

No, pets are not allowed at this property.

How much is parking at InTown Suites Extended Stay New Orleans - Metairie?

Self-parking is free at this property.

What time is check-in at InTown Suites Extended Stay New Orleans - Metairie?

Check-in start time: 11:00 AM; check-in end time: 7:00 PM. After-hours check-in is not available.

InTown Suites Extended Stay New Orleans - Metairie Reviews, Deals & Photos 2025

Q: Where is InTown Suites Extended Stay New Orleans - Metairie located?

Situated in the business district, this hotel is within 1 mile (2 km) of Clearview Mall and Metairie Business District. East Jefferson General Hospital and Lafreniere Park are also within 3 miles (5 km).

About the area

Located in Metairie, InTown Suites Extended Stay New Orleans - Metairie is in the business district. Bourbon Street and Magazine Street are notable landmarks, and the area's natural beauty can be seen at Mississippi River and Jackson Square. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.

Visit our Metairie travel guide

2/10 Terrible

Megan

9 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Room had bugs and blood in it and they make you sign a no refund clause to check in

Stayed 7 nights in Jul 2025

6/10 Okay

Renee

13 Feb 2025

Disliked: Cleanliness, property conditions & facilities

Last resort hotel

Ok for not having any where else to stay while i worked SBLIX. Room was not clean, pillow smelled used,smelled old when ac came on. This hotel was more set up for apartment living not short time stays. They gave you 1 set of towles and toilet paper after that you have provide it.

Stayed 9 nights in Feb 2025

6/10 Okay

Miguel

2 Nov 2023

Disliked: Cleanliness

Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day.

Stayed 16 nights in Oct 2023

6/10 Okay

David

11 Feb 2024

Disliked: Staff & service

Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay.

Stayed 14 nights in Jan 2024

10/10 Excellent

Jessica

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 7 nights in Apr 2024

2/10 Terrible

Jeff

10 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

All of the above

Stayed 7 nights in Feb 2024

2/10 Terrible

Oleg

18 Nov 2023

Disliked: Cleanliness, property conditions & facilities

Filthy. Dirty. Unsanitary.

Stayed 10 nights in Nov 2023

2/10 Terrible

Micheal

10 May 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Waisted my time

Stayed 7 nights in May 2023

2/10 Terrible

Roland

25 Feb 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They canceled my reservation the day i was ariving and then they charged me for a day when they told me they was not going to

Stayed 7 nights in Feb 2023

2/10 Terrible

Deana

6 Jul 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I reserved this room a few days prior. Arrived at location and was told they had no reservation for me and even if they did they couldn’t give it to us because the room had no power. No communication whatsoever.

Stayed 22 nights in Jun 2022

2/10 Terrible

Hailey

12 Mar 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

called 2 hours before our reservation to tell us it was cancelled due to over booking. was suppose to find us a replacement but was never called back. terrible staff and terrible experience

Stayed 7 nights in Mar 2023

2/10 Terrible

Gary

31 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK

Stayed 26 nights in Jun 2024

2/10 Terrible

Ana

30 Sep 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT stay at this property location. I’m originally from Fresno, Ca. I never thought there would be anywhere else worse than some of the conditions I’ve experienced Westside Fresno. I am not one to complain, I hated every day I was booked. Dealt with my decision & that I paid for everything already at a cheap rate. I got what I paid for!!! So, I am going to put this out to save anyone else from making the same mistake!

Stayed 10 nights in Sep 2023

2/10 Terrible

terry

31 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked 2 rooms at this location for 2 weeks, I received a call from the hotel about an hour before check in for them to tell me the rooms were no longer availible. I booked the rooms a week in advance but still had to find a new hotel. I was also charged a night a piece for each room even though I was told I wouldnt be charged at all. I have reached ou to the hotel multiple times to get everything straight but the employees put me on hold and never pick the phone back up. I will be reporting this to the BBB.

Stayed 12 nights in Jul 2023

6/10 Okay

Jorge

15 Oct 2023

Disliked: Cleanliness, property conditions & facilities

When I first got there the room I had reserved was unavailable so of course the only rooms were the more expensive "premium" rooms. The room had red splatter on the wall looked like some type of juice or Kool aid and a gash in the drywall and door handle for the bathroom was falling off. They had maintenance come tighten the handle and smear plaster on the wall. By the first night the big problem became apparent since every time the light was turned on you could see the roaches scatter. We were told housekeeping would be by on Thursday and the 7 days we were there they never showed up.

Stayed 7 nights in Oct 2023

2/10 Terrible

Lior

12 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

STAY AWAY STAY AWAY STAY AWAY! They rip off. I booked 7 nights with them they took my money and canceled the entire reservation. They are going to be sued!!!! On the check in day the property called at 6:15 PM to see if I'm still coming. I replied yes and informed the lady over the phone that I'm 2 hrs away and should be there around 9:00 pm. The girl and the manager told me that check in is until 7:00 pm. Since their check in hours are not standard I would exoect them and expedia to make a note that check in hours are limited and not like other properties. I asked them to wait for me or help me to check in over the phone but they refused and hang up on me. They didn't make any considerations to wait for me or check me in over the phone. If they have certain hours that they check in and don't have late or over the phone check in that is a rip off and misleading. They left me without a room to stay so I had to book a room in Baton Rouge LA that messed up my work schedules on the next day. On the next day I showed up at the property to check in for the rest of the reservation (remember ? I booked 7 nights) and the girl over the counter told me for the first time that they cancelled the entire reservation. They didn't tell me that on the previous night when they called me. This is bad customer service, rip off and misleading the customer. STAY AWAY STAY AWAY STAY AWAY!

Stayed 7 nights in Feb 2025

4/10 Poor

Anbalagan

16 Jun 2024

Disliked: Amenities, property conditions & facilities

The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024. She was respectful and went out of her way to even get me an iron box. I wish I knew her name.

Stayed 7 nights in Jun 2024

8/10 Good

Kevin

19 Mar 2025

Stayed 10 nights in Feb 2025

2/10 Terrible

Gracie

15 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk lady was very nice. Other than that, floor was dirty, I had to use my own fumigations. I killed over 25 roaches in my room. Some roaches fell from the ceiling. Had to always check my surroundings when entering the room. Slept with the lights on. Made sure all items stayed in luggage or in bags. Never again. Believe me when I say there are roaches. I took. the other comments for granted. I figured how bad could it be. Trust me it’s bad. Expedia, you need to take them off your list. Makes you look bad Photos are not what they really seem to be, all fake

Stayed 8 nights in Feb 2025

8/10 Good

Dumari

14 Feb 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 25 nights in Jan 2025

10/10 Excellent

Krystle

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Dec 2024

8/10 Good

Christina

2 Oct 2024

Stayed 14 nights in Aug 2024

10/10 Excellent

Elton

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in May 2024

10/10 Excellent

Renee

3 Jun 2024

Stayed 7 nights in Apr 2024

8/10 Good

Gayle

15 Feb 2024

Stayed 13 nights in Feb 2024

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InTown Suites Extended Stay New Orleans - Metairie

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Premium Room, 1 King Bed, Accessible

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Traditional Room, 2 Double Beds, Non Smoking

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Traditional Room, 1 Queen Bed, Non Smoking

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Traditional Room, 2 Double Beds, Accessible

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Premium Room, 2 Double Beds

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Premium Room, 1 Queen Bed

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Traditional Room, 1 King Bed, Non Smoking

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Premium Room, 1 King Bed

Highlights

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