Empire Hotel Group, New York, New York

"Nice [lace for our NYC stay. midtown - close to things we wanted to do. Staff was friendly and helpful, but could have used help (a bit short staffed). I would go back!"

"I was really very pleasantly surprised with how pleasant my stay was at the Americana - It's a great value and a nice place to stay"

"Rooms are new, large, and spotless. Quality linens. Helpful friendly professional staff. Hotel is historic property on 149th street smack in the middle of retail commercial. Highly ethnic neighborhood. Great street food. Easy Uber pickups. My only negative is that there was no coffee in the rooms. But there was 24 hour coffee and fruit on the second floor."

"Charming hotel. Close to The Natural History Museum and Central Park. Very friendly staff. Spacious room."

"Was upgraded to suite room. Huge living room and bedroom. Staff were accommodating. Great location in Upper West Side."

"the manager, Jamie, was very rude to us. The check-in process was a disaster, with the staff not being able to promptly handle even a modest line of clients (three couples, including us. The staff also never told us that there was major construction works going on. Terrible stay !"

"Great location, clean rooms and helpful staff. Rooms are very small, slightly larger than a cruise ship cabin, but it is New York. The bathrooms are also very tiny and tight. The bathrooms also have opaque glass on the sliding door that opens right onto the King Bed, which woke my wife up when I would get up to run in the morning. I would stay here again and the location is excellent but would opt for a little larger room with a larger bathroom offset from the room itself. It was very...

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."