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"Lovely staff, very friendly and helpful. Food was very good, the room was clean and comfortable. The location is really good in Great Malvern town centre, and being very close to the Theatre, The Priory and park."

"The beds were one of the most comfiest we've ever slept in. The hotel was in a fabulous location and staff were very friendly. "

"Arrived early and put car in carpark. Reception welcome was great, once we got access to our room, it was clean, wonderful view. We were ready fo"

"Lovely staff, clean room, good food."

"The rooms were spacious with a separate lounge area, well decorated Shower was terrific. And really comfy bed The restaurant was excellent with local seasonal food "

"All was great staff and hotel"

"Room, bedroom and bathroom were very clean. Lovely and warm. Good choice of ( self service) breakfast. Pub next door was excellent. Good value meals with very pleasant staff. Would definitely stay again. "

"This is an amazing hotel! The staff are wonderful and the most helpful we have ever encountered. Really go out of their way to help and make you feel welcome. I have booked our staff in for the next six weeks and I doubt our staff will want to come home! :)"

"Very friendly and helpful staff. Food in restaurant very good. Excellent value for money. It's being refurbished and this does need to continue, as some parts are a bit 'tired', though still very clean. Main criticism would be the lighting - mis-matched and dull lighting in the bedrooms, would be an easy fix. Would definitely recommend though, given excellent value for money and great food."