"Clean, friendly staff, easy check in, and overall pleasant! Note that breakfast is not available in the summer, which we learned when we arrived. Also, the beds are very springy and uncomfortable. We were super tired so slept fine anyways, but definitely consider if it’s important to you! Overall an easy and cheap stay."
"Very nice hotel with great staff that helped us book a reservation at a restaurant in a nearby town. The room was very large and very clean. I would have given 5/5 stars; however, the dinner buffet was not the best, given the expensive price."
"LOVED the private outdoor hot tub (露天風呂). Room was spacious and clean. We slept with the windows open to hear the running river. And the public bath was also quite nice. The food was a little pricey for the quality. But everything else was exceptional. "
Higashiyama Niseko Village, a Ritz-Carlton Reserve
8/10 Good
"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."