Search Hotels Near Norfolk Premium Outlets, Norfolk

"Room was clean and staff was kind, and professional."

"My 7 year old says the breakfast was amazing. I totally agree with him. "

"The room, accommodations and staff were great! The breakfast was better than most hotels; really enjoyed the chicken and waffle option. Apparently if you arrive early in the week there are happy hour days that offer snacks and beverages. I plan to return for this experience. This hotel was also cheaper than surrounding hotels. I would definitely recommend this location for your next stay."

"The room was okay but ass u look closer you’ll see little things like the tub floor was black the bed sheets had blood on them floor was really dirty like hasn’t been swept or anything front desk lady was rude the whole time even when I called and booked my stay bad costumer service 0/10 DONT recommend that "

"Cancelled and still was charged"

"We were there for the weekend, Friday and Saturday nights. The property was older, weathered, looks like it has not been refreshed in a while. The 2 queen room we got was really laid out strangely, with a queen bed turned sideways in the first room against a wall. Not a major problem as there were only 3 of us that weekend. Only one chair in the entire place, the desk chair and it was wobbly. no place to sit and relax together. The first morning the breakfast was satisfactory but there were several little things missing (the second day breakfast was not as good as the first, but I won't bore you with that. the first night was fine but when I walked to get ice in the morning, the fourth floor area in front of the ice machine was flooded (I reported it to housekeeping, the didn't understand and I reported to the front desk - it was still flooded when we left 10:30 am Sunday). Saturday night we returned back to doors slamming and loud music on the 4th floor. I tried to call down to the front desk but the room phone did not work! So at 10pm, I walked down to report the loud music to the front desk. I also told the clerk of the slamming doors and people running thru the stairs and hallways. She spent the next 20 minutes watching the video cameras. Because my daughter wanted to try to sleep (it was 10:30pm by now) I went on my own and got the people to cut down the noise. I returned to the clerk to tell her and tell her I also knew the problem of the running and slamming - NOT GOOD"

"breakfast was great in fresh my sheets and comforter had stains on it the i couldn't plug in my firestick on the tv"

"Perfect service"

"No shuttle "