Khách sạn North Chatham

"Was great and would recommend"

"A place that once was. You could see/picture how it used to be really good. Now, it's rundown, poor condition. Hotel full name is not even on the building anymore. My room, dirty sheets, missing lightbulbs, furniture, walls that had water damage. Breakfast, someone behind a gate, will make you a waffle, or give you a pastry/toast. Water/juice etc is given you by person behind the gate. Have to eat the breakfast in dining room and not allowed to take it out of that room. Parking lot, is...

"Staff was very accommodating. Room was ok but toilet didn’t flush without the water constantly running. Shower gel, shampoo & condition bottles were all empty in the shower. Had to call for new ones. "

"Excellent"

"I used heat and it worked "

"Gave me initial resistence getting room assignment because of availability. Seven cars were in the lot during the night. Room probably had had dogs in it. Sheet was stained. Mostly ok."

"Parking was great. Everything was clean. My room was very cold and needed maintenance to switch it back to heat. Wish there were extra blanket in closet. Hot water was hot. Staff very friendly. "

"Room hadn’t been cleaned other than the bed having clean bedding. The check in and check out was unprofessional and limited contact with no information about any amenities. It was pet friendly and location was very convenient. "

"Staff is welcoming and helpful. Property is immaculate and newly renovated. Beds are soft and comfortable. Refrigerator and microwave were clean and functioning. Will definitely stay again."

"A convenient location. Excellent well appointed and clean room. An excellent breakfast provided. Would stay again."

"Breakfast buffet was fresh and hot. Fruit was delicious and fresh. Great start to my day!"

"Location right off the highway breakfast was good coffee available throughout the day would definitely stay again. "

"I always stay at the Best Western. They have a great staff, very happy and pleasant and helpful attitudes!!..And A very safe environment! I absolutely loved the stay and the breakfast was the best!!"

"Don't be dissuaded by the fact that this used to be an old hotel. The rooms are beautifully decorated and appointed. The lobby is reminiscent of an Art Deco bar in Miami. Pony up to the bar for a crafted cocktail or morning cappuccino. Berkshires Untold is just five minutes from the shops and restaurants in Lenox and a short distance to Great Barrington, Pittsfield, Lee and Stockbridge."

"Overall a very nice place to stay and nice staff!"

"Very clean. Updated "

"Very nice. Restaurant was closed. Very clean "

"parking was good , room was clean "

"Staff and room cleanliness was great"

"My family and I had a wonderful stay. breakfast was even included which was wonderful suite clean and spacious many things to do and the Crossgate Mall right across from Hotel. Hotel has games for kids & Adults. Pool table Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time"