Search Hotels Near North Reniassance Dog Run, Salt Lake City

"Didnt wven stay "

"The check-in process was quick and easy and he was very friendly however, when I got in my room, the TV didn’t work, later that evening I realized there were no towels in the room, except for a single hand towel by the sink when I asked the front desk person for some towels. I was informed that he was unable to get them and I had to wait for housekeeping however, when I asked in the morning, once housekeeping had arrived, the front desk person showed me where the towels had been the night before and said housekeeping has them all you have to go track them down meaning the man just didn’t feel like getting up to get me a towel from 7 feet away from where he was sitting… "

"Good visit"

"room was crowded with furniture! broken lamp"

"Yes"

"The room was very clean. The view outside the hotel is absolutely breathtaking. This hotel is across the street from the largest shopping area I have ever seen. Lots of restaurants, shopping, theater, etc right there. My room had a full size refrigerator, electric stove top, microwave and large sink. I will definitely book My Place again."

"We use embassy suites for a lot of our family travel when available and my in laws use it exclusively which is why we were so shocked by the poor service we received at this one. We had better service at à la Quinta the next night and a comfort suites the following night than we had here. The front desk girl was rude and clearly wanted to do the bare minimum getting frustrated when we asked her to come up with a solution for our room not being as described. We have a small child with us and requested the 2 room suite only to show up and there’s an open hallway between the rooms which does nothing for sound or light prevention. We asked for something to block it after we were told the couldn’t move us to another room (which was a lie as the room we were originally assigned wasn’t ready when we arrived as it was being cleaned so they already had moved us once), the head Maintnence man we finally convinced the girl to call down was able to assist and found a mattress we could cover the doorway with which helped. We are thankful for him and we had AMAZING service at the restaurant . There were high points of the trip but that initial experience made us not choose embassy the rest of our travels. It really soured us on the whole brand that someone that rude and unhelpful would be put at the front desk. "

"The floor had something sticky on it over by the window. Someone was smoking cigarettes nearby--even though every room says no smoking. You could hear people talking and yelling ALL night long. There was absolutely No toilet paper...not even a toilet paper holder, so it wasn't an accidental stocking issue. Bed was comfortable, but the pillows were pathetic."

"Do not stay at this property!!!!! The pool does not work. It is next to a nasty abandoned hotel and a rocks throw from a busy interstate. The staff is extremely rude. The breakfast was disgusting. Hard bagels and sour cream cheese. I was woke up both nights i stayed by yelling and cussing in the hallway. Zero hot water for showers. "