Search Hotels Near North Twin Lake, Minneapolis - St. Paul

"Good things: Hotel was very clean. Room was clean and spacious. Breakfast was pretty good. You need a key card to get into the hotel and to use the elevator, so it felt pretty safe. Not so good things: The lady that check me in was not very nice. I couldnt understand her, she would ask me a question and then start listening to other guests in the lobby and just stopped listening to me. It was like she zoned out. At one point she asked me my license plate number for parking and just stared at the other people in lobby for a good 2 minutes. But she was the only employee that i interacted with so i don't know how the other employees are. Parking is weird. And the bed is like a slab of stone, it was really really firm, which is fine if you like that, i just prefer a little softer bed. Overall it's a nice hotel, within walking distance to a lot of things, a little sketchy around the hotel but for the most part it was good."

"This place surprised us. We pulled up in a snow storm and were concerned by the look of the two buildings what we may be walking into. We were pleasantly surprised! Room was clean and spacious and the lobby had refreshments such as hot chocolate and toppings! Staff was very helpful and friendly. Breakfast in the morning was good as well. We discovered it was near a cute shopping center as well. We’d stay here again. Hopefully not during a blizzard!"

"I liked it here! Quiet, good location, easy parking. I’d stay again!"

"The rooms, the lobby and restaurant are excellent. Parking is an issue."

"Room was clean bed was comfy bathroom ceiling was flaking and needs a little love and the pot holes just about totalled my car but overall great hotel"

"Coffee in the breakfast lounge was good and the room was great. "

"Staff was great"

"Ended up having to leave. Unbelievable unprofessional staff at check-in. Arrangement had been in place for us to pay at the property and for a late arrival the evening of check-in, approved that day. Arrived to check in and the room with my name attached had someone else in it with a $200 hold as well. Inquired about getting my name removed with someone else had checked in and was not me- staff said she must not have verified their ID and management would have to approve my name being removed, the staff member briefly left the counter to check the room and refused to give us a different room. She said you won’t be happy here you have to leave. She also did not remove my name from the room when I called the hotels corporate office I was still checked in the next morning. I demanded my name be removed from the room and the $200 hold removed under my name when I wasn’t the person utilizing the room. She said she needed management approval. We had to find another hotel at 11PM that night. Scary to say the least! uncertain we would be able to find another property with an open room so late. Another 10 minute drive to a different chain we got lucky. I filed a police report in case our money is not refunded. I would like to utilize the insurance I paid for, due to the inconvenience and for them not properly checking identification upon check in allowing some random person to be in a room with my name and credit card attached. "

"Location was perfect"