Khách sạn gần Biển hiệu Vịnh Nuvasa tại Batam

"Nice place for a quick getaway"

"Staff was friendly, the amenities ig good, room so clean the facilities are good "

"Check in was a bad experience "

"Nice place but Why so many mosquitoes! Hope did not get dengue! "

"部屋もキレイでした。また使いたいです。"

"I like the breakfast, very delicious Good experience and Good value for money"

"No cleaning done . They only offer late checkout and start cleaning at 4pm"

"It’s an old hotel. No recommeded unless it’s full house else where. "

"More with Expedia. I booked a deluxe rm and paid to Expedia. But the hotel never received the booking and was fully book. Tried to use the Expedia app to communicate with the chat bot. It hangs and never been able to connect for at leasd 10 attempts. The hotel went out of their way to provide.me a spare room. But kt was old ans smells. Worse booking experience I had with Expedia. Money collected upfront with no confirmation from vendor, and non-existent support. "

"very difficult to get deposit back. Very unprofessional. Checked out already three days ago still no curtesy to update on deposit transfer. "

"Great experience "

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

"Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc."

"Clean"