Search Hotels in Nyali, Mombasa

"A most beautiful hotel and spa well named Serena Everything was top class and a further visit for us is planned Total relaxation with the most lovely staff ensuring your holiday is perfect "

"Clean room, friendly and helpful staff, clean and enjoyable pool, wonderful air conditioning, convenient and secure beach access, great room service and cleaning staff, "

"The only thing I did not like was the buffet service for breakfast. They could serve the hot drinks and keep the food warmer. They can come bring the bill versus you going to pay. Lots of wasted time sitting doing nothing when they can be serving. Other than that front desk was quick, polite. Waiters at poolside could be more attentive. Overall impressed for price and location. Would stay again "

"Just perfect as always is. "

"The room was super clean and with complementary water, coffee and tea. Even offer little chocolates on evening. All areas super accessible and clean"

"The resort is wonderfully located. Overall our stay was ok. The staff was not attentive to the small things. Large wait times for service at meals. The whole property could use some upgrades. We usually stay at the Sarova Whitesands. I think we will be headed back there next year. "

"The ocean was visible from my patio. I don't use spas."

"Paradise just beautiful "

"The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again"