Khách sạn Otero de Herreros

"The staff were great and I appreciated the early check in. Breakfast was also great. Unfortunately there was a smell of cigarette smoke in the bathroom that seemed to be coming through the vents from the room above. They should look at blocking it off because it was a strong smell, as if someone had been smoking in my room."

"Clean rooms."

"Service was great in reception they were really nice and helpful. But cleanest of the room wasn’t great. We have some few episodes with lights going on and off. We found parking in the paying parking spot in the front of the hotel that was great but we were only staying one night. The hotel has a parking place but is not exactly in the hotel. The location of the hotel is great a walking distance to the “Aqueduct” and the “Alcazar”"

"Nice rooms, very few amenities, no coffee in the rooms, Outdoor pool was not open yet, but looked ready, (34 degrees outside. People sitting in the lawn, lounge chairs weee locked up , asked to pay 12 euros each to use the indoor pool!!! Was once a nice hotel, a little dated and will nickel and dime you. Stuffy atmosphere"

"Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️"

"Beautiful and big hotel. Nice balcony. Amazing views from everywhere. Easy parking. Good restaurant. Bed and pillows were not super comfortable however. High class. Not too far from city center."

"Excellent"

"El hotel está muy bonito muy cerca del alcazar. El personal muy atento"

"Amazing property! We loved everything - the art, beautiful furniture, woodwork, pool and the breakfast. The staff were extremely knowledgeable and have great recommendations. Easy parking. Big room. Friendly restaurant and bar staff too. Loved everything minute of it and can’t wait to return."

"I was awakened at 12.20am by the guest next door slamming his door. I rang Reception and they said they would have a word with him. That didn't work. The next night he woke me up at 4.30am. I rang Reception: the receptionist said they couldn't hear the door slam (I was on the 5th floor). When I insisted, they moved me to a room that was badly in need of refurbishment. They have not yet agreed to refund me for the two sleepless nights, despite admitting that the behaviour of the guest next door...

"Limpieza, instalaciones, tranquilidad, diseño y muy buena atención. Muchas gracias "

"Excellent and very friendly"

"Gracias"

"The air conditioning in the room is not very efficient.Breakfast was very good ."

"The hotel was beautifully located at the centre of Segovia. You get out of the hotel and all attractions are walking distance. I loved people watching from my balcony during our stay. Staff were friendly and spoke english. (Thank goodness for that!) The room was a good size and the decor was so gorgeously victorian. Breakfast was alright, just the typical continental breakfast. Overall, we had a great stay at the hotel and Segovia."

"We enjoyed our stay very much. The room was spacious with a wonderful view of the trees and the monastery. The hotel is located very conveniently, close to restaurants and attractions, while being in a quiet area. We look forward to coming back."

"I cancelled this room on expedia by deadline and was still charged. Exiedia did nothing to help a loyal customer."