Khách sạn Ottawa

"Double charge my card for incidental. And still has not put back on my debit card"

"No one attended to us at check in for 15 minutes - my wife finally found someone cleaning the rooms to come to the front desk - none of the amenities listed online were open - no restaurant or bar. Would never stay at again"

"Staff was personable and helpful but I was disappointed that the room was listed as a suite but was a standard room."

"The room was clean, breakfast was great and close enough to nearby restaurants. I'd recommend to anyone staying there in town."

"Very clean hotel. Close to good dining and shopping options."

"The room itself was clean and cool but I booked this specific location for the pool. The staff didn't check the chlorine level that morning so it would be a few hours before they could recheck and then approve the levels. Check out is 11am so we wouldn't be able to access the pool. The coffee machine was much appreciated and the front desk in the evening was great."

"Very nice hotel. Clean, spacious, comfortable rooms. Helpful staff. Excellent breakfast with a variety of options. Conveniently located."

"The room was clean, but everything is in dire need of improvement. The pool was closed for repair. The breakfast was mainly grab and go except for a waffle maker."

"The best hotel staff was the best"

"Breakfast was good. Hotel is old."

"Room was clean. Easy to hear others-more so than in other hotels. Did not partake in breakfast. Can tell they have tried to remodel most of the hotel!!"

"Room was very clean. Staff was accommodating due to my unfortunate reason for staying and needing late check out. Breakfast had healthier options (turkey sausage, egg white & veggie omelette). Would definitely stay again!"

"It was spacious, clean, and friendly. It definitely fit the bill."

"Of all the hotels I stayed in while traveling this is by far the very best. Staff was beyond excellent!!! Extremely responsive! I found everything so enjoyable, I had to stay another night!"

"Good value. We will stay again."

"They have a good breakfast. Very accommodating staff, air-conditioning is good."

"It was okay for a hotel -- I had no soap in the bathtub and i struggled with the frig. But the staff was very nice and helpful and helped with problems right away."

"There was blood in all three rooms we had booked. The walls were dirty with handprints, the plumbing was leaking, the A/C was not working correctly, and the breakfast tasted moldy and sour."

"Front desk worker was extremely rude and not helpful at all. We had a toilet that had plumbing issues and after my daughter flushed it two times it overflowed all over our bathroom. They wouldn’t bring us a plunger and it took over an hour for her to send someone to clean it up. She hung up on my daughter the first time we called and asked for assistance."