"We booked a superior room with a sea view. It was everything you could want. The view over the water was superb. The fit out was great. The convenience to the ferry terminal was great as was the access to the bus. The breakfast basket was as comprehensive as we have ever had and satisfied our requirements excellently. As for Isle of Man, we did not know what to expect but it far exceeded our expectations, The steam train, the vintage electric railway, the train up the mountain and horse drawn...
"The opel express was very clean and the breakfast very good with plenty of choice the room had excellent amenities provided ,with a kettle in room and tea coffee and water topped up daily, only saw staff at breakfast and checkout, it was self check in with key to room left in a safe, the room did have a ceiling fan which was very noisy and could only use with the light on, I was there during a very hot period so not much comfort throughout the night, the view from the room was not good looking...
"I honestly cannot rate this hotel high enough, the rooms were absolutely spotless, the breakfasts were amazing and the staff. Well every single member of staff were pleasant, polite, courteous and helpful. The aircon was heaven sent in the heatwave, I had amazing sleep every night yet my brother in law in a budget hotel was tormented with heat. I will without a doubt stay there again and wont even contemplate looking at other hotels."
"The night staff on August 8th, 2026 earned this hotel a solid 1 star if any. An absolutely horrible front desk lady that shouldn't be in contact with any customer at any level.
The room was internally facing in a well like building so with the windows open it was a furnace, no AC.
Breakfast was OK, very basic.
I wouldn't recommend thos place, it was way below expectations."
"Generally a good hotel and the staff were friendly. Breakfast was very good.
Our family room looked very tired. In particular, the carpet, net curtains and bathroom sink need to be replaced and modernised."
"The staff are as always are lovely and the food wonderful - quality, variety and quantity.
Maybe signs making reference to noise levels in the room corridoors could prompt some guests to be aware of others.
The bar is lovely, decor and clean and impeccable service but an idea could be to put sport on just one of the tv screens and maybe Sky news on the other with subtitles."