Search Hotels Near Palace Theater, Albany

"We were greeted by a very stoic and unhelpful staff member who let us know that we had to pay $100 fee for having our two small dogs with us. We were unaware of this policy as it was not listed on Expedia so we mentioned being surprised and the concierge ignored us and handed us papers to sign. We were a little put off (as we would have gone to another hotel if we had known) but then the room was SO cold and for some reason we couldn't turn the heat up more than 70. There wasn't a real comforter on the bed- it was very thin and the bed was uncomfortable. the only nice part of this stay was the veteran checking us out who was so kind and I witnessed him being very attentive to another guest. Will not be staying here again."

"Un sans fautes"

"I was on the 2nd floor and a large group of teenagers partied in the hallway. Smelled like canibus and the fire alarm went off all night… cops showed up at 10pm to investigate a possible armed robbery. No rest and no thanks!"

"Left this hotel without staying the night and management refused any form of compensation even though we did not stay there. Blood on walls, cheetos in the bed. Holes punched through door. Unlocked communicating door with random strangers. Filth everywhere."

"Great"

"Hotel is beautiful and rooms are excellent"

"Just as one other reviewer noted: if the breakfast would be slightly better, this place would be a Michelin star place. But the staff is AMAZING (capital letters) One would not be disappointed"

"Reasonably good as we expected"