BG Hotel Caballero

4.0 star property
Family-friendly hotel with full-service spa and private beach

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Photo gallery for BG Hotel Caballero

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Creator video
2 bars/lounges, poolside bar
1 bedroom, minibar, desk, blackout curtains
Reception
BG Hotel Caballero offers a welcoming escape near Playa de Palma with indoor and outdoor pools. Guests can explore by bicycle or enjoy spa services like body scrubs and manicures. The property provides free WiFi and a buffet restaurant serving Modern European cuisine all day.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double or Twin Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double or Twin Room, Partial Sea View

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

Junior Suite, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

Basic Triple Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
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About the area

Located in Palma de Mallorca, BG Hotel Caballero is near the airport and near the beach. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Palma and El Arenal Beach. Travelling with kids? Consider Katmandu Park, or check out an event or a game at Circuito Mallorca. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 3 min walk - 0.3 km
  • Palma Aquarium - 12 min walk - 1.1 km
  • Platja de Can Pastilla - 3 min drive - 3.2 km
  • El Arenal Beach - 5 min drive - 5.3 km
  • Port of Palma de Mallorca - 16 min drive - 17.0 km

Getting around

  • Son Costa-Son Fortesa Station - 13 min drive
  • Marratxi Poligon Station - 16 min drive
  • Palma de Mallorca (PMI) - 10 min drive

Restaurants

  • ‪La Venta - ‬4 min walk
  • ‪Alfaro Beach - ‬7 min walk
  • ‪Balneario B10 - ‬6 min walk
  • ‪Balneario B12 - ‬7 min walk
  • ‪Pao-Pao - ‬5 min walk

About this property

BG Hotel Caballero

Upscale family-friendly hotel near Playa de Palma
Consider a stay at BG Hotel Caballero and take advantage of a poolside bar, a terrace and 2 coffee shops/cafes. Active travellers can enjoy cycling at this hotel. Treat yourself to a body scrub, hydrotherapy or a massage at the on-site spa. The on-site Modern European cuisine buffet restaurant, Bar, offers breakfast, lunch, dinner and garden views. In addition to a garden and an arcade/games room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A local area shuttle, express check-out and a TV in reception
  • Tour/ticket information, luggage storage and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 308 rooms have comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Covered parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Snack

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (861 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 1975
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the fitness facility or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

Frequently asked questions

Does BG Hotel Caballero have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

Is BG Hotel Caballero pet-friendly?

No, pets are not allowed at this property.

How much is parking at BG Hotel Caballero?

Self-parking is available for EUR 10 per night. There is free parking nearby.

What time is check-in at BG Hotel Caballero?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at BG Hotel Caballero?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is BG Hotel Caballero located?

This family-friendly Palma de Mallorca hotel is located near the airport, within 1 mi (2 km) of Playa de Palma and Platja de Can Pastilla. El Arenal Beach is 2 mi (3.3 km) away.

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BG Hotel Caballero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 394 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elise

Liked: Cleanliness, staff & service, amenities
Chambre petite mais hôtel et personnel très accueillant.
Stayed 7 nights in Aug 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné dans cet hôtel pour la deuxième fois et il est toujours aussi bien. Le personnel, la propreté et les repas excellents .
Stayed 7 nights in Aug 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in 2. Reihe, Strand in 2 Minuten erreichbar, schöner Pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbar gelegen zum Strand und Ballermann
Stayed 3 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, clean and the staff are very helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super ruhiges Hotel in guter Lage. Sehr schöne, renovierte Zimmer. Viele Liegen am Pool. Sehr gutes Frühstück. Die Zimmer könnten noch etwas sauberer sein und der Fitnessraum ist zu klein und schon in die Jahre gekommen.
Stayed 5 nights in Aug 2025

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Goed zwembad, leuke kamer, ontbijt en avond eten waren goed
Stayed 4 nights in Jun 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service
It appears the hotel caters mainly to group tourists and families from Germany. It gets very crowded during breakfast buffet. There are only two small elevators. Waiting time during peak times can take 15 or more minutes. Elevator doors are aggressive and shut on guests.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented hotel with excellent staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Clare

Liked: Amenities
Clean friendly and lovely food an excellection location near beach bars and restaurants
Stayed 5 nights in Apr 2025

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
.
Stayed 5 nights in Aug 2025

8/10 Good

Britta

Liked: Cleanliness, amenities, property conditions & facilities
Ein sehr schönes Hotel mit immer freundlichem Personal , vor allem meine Reinigungskraft , schöne und saubere Zimmer mit bequemen Betten . Das Essen war sehr lecker , es hat an nichts gefehlt . Der Poolbereich ist groß und hervorragend . Die Lage der Hotels ist gut . Ich war schon öfter hier und kann es nur empfehlen und werde bestimmt wiederkommen .
Stayed 5 nights in Jun 2025

10/10 Excellent

Pieter Adrianus

Liked: Cleanliness, property conditions & facilities
N goed hotel met gerenoveerde kamers . Leuk zwembad en natuurlijk ook drankjes en snacks aan het zwembad
Stayed 7 nights in May 2025

10/10 Excellent

Bettina Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal, egal ob an der Rezeption oder im Speiseraum. Die Pools laden zum erfrischen ein. Perfekte Lage, um schnell alles zu erreichen. Alles in allem einfach perfekt
Stayed 3 nights in Jun 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and grounds. Great proximity to beach. Parking was a nightmare.
Stayed 1 night in May 2025

8/10 Good

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ganske udmærket
Stayed 4 nights in Jun 2025

10/10 Excellent

Willem

Liked: Amenities
Nice hotel, decent rooms and good food. Excellent service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel à l'écoute et très souriant(e). Les repas frais et délicieux, change tout les jours, parfait, juste des viandes trop salé mais tout le reste est parfait. La chambre etait parfaite, à notre goût. La décoration de la reception de l'hôtel et magnifique aussi. Hôtels recommandée tres laegement
Stayed 8 nights in Jun 2025

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at this property. The location was excellent—just a short walk to the beach and right by a bus stop, which made getting to and from the airport and city center super easy. The hotel itself was nice and clean, and the breakfast offered a great variety each morning. The only downside was the sound isolation—we could hear quite a bit from neighboring rooms. Still, it didn’t take away from the overall experience, and we’d definitely stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Kirstie Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always very friendly and helpful. Room and breakfast were lovely although potentially could have done with breakfast starting earlier. Great spa and outdoor pool facility and only a short walking distance to the beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohamed Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy muy bien
Stayed 1 night in Apr 2025

10/10 Excellent

Sami Sleiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr angenehm 👍
Stayed 4 nights in Apr 2025

10/10 Excellent

Florian

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect short vacation!

We've been visiting the Caballero for years and have never been disappointed. The food, rooms, and pool are all excellent and attentively run!
Stayed 7 nights in Apr 2025