Search Hotels Near Palmetto General Hospital, Miami

"The AC stayed cool but the parking late night was hard"

"Good hotel near the airport"

"Very clean and good condition "

"Free parking"

"We enjoyed our stay. Everyone was very pleasant. The hotel was very clean. The price was in my range."

"The hotel is poor "

"Rooms need a face lift bathroom upgrade , breakfast need more varietyand need to be free for all the costumers, need a coffe station on the loby 24/7 and water and juice dispencer machine , the big restaurant need to be use for lunch and dinner as well, will benefit if it is rented to a restaurant franchise,staff need a litle training specialy costumer service , in general upgrade the Hotel."

"The staff was nice, however the shuttle to and from the airport was not free. It was $25 each way. Hotel not such a bargain to me after that expense. Maybe my fault. I just assumed it was free"

"I recently stayed at this hotel in Miami, and unfortunately, my experience was very disappointing. To start with, the hotel itself is quite outdated. The interior feels old and clearly needs renovation. While that alone is manageable, the real issue was the service — especially the staff and the shuttle. I waited for the airport shuttle for over two hours. During that time, I called the hotel for assistance. The person who answered spoke with a strong Spanish accent, and communication was extremely difficult. She kept telling me to go to “Door 15” and to keep waiting, but no matter how long I waited, the shuttle never showed up. After more than two hours with no sign of the shuttle, I had no choice but to take an Uber to the hotel. When I finally arrived, the same staff member suddenly acted as if she could barely understand English at all, which made the situation even more frustrating. At the very least, the hotel should ensure that someone answering the phone can communicate clearly in English, especially when assisting international travelers. Overall, this was a very poor experience. Between the outdated facilities and the unacceptable level of service, I would not recommend this hotel to anyone."