Khách sạn Palos Heights

"No restaurant or available food after 10pm."

"Really good spot and location. Staff was super helpful and nice. "

"Good"

"Great job!"

"Firelake was a unique and different option when coming to bar and grill"

"A great option to stay in the city! Nice hotel and friendly staff."

"The design of the property and location is great!"

"I couldn’t sleep any nights because the rooms are poorly insulated. I was next door to the room attendant’s closet and they continued to open and close the doors loudly the entire three nights I was there. Not a good nights sleep at all!"

"Stayed with Family. It was great!"

"good"

"Food and everything else was excellent "

"They need to take care more of cleaning specially the bathroom. Free breakfast would be really helpful. Hot tub & gym definitely bigger. "

"I wish I remembered the gentleman that checked me in. He was very nice and welcoming even though it was 2 am!"

"Needed to reset the temperature in the room a few times . Other than that everything was"

"did not have are reservation when we arrived made us wait so they could help about 8 other people behind us. Only one staff checking in guests at 4pm.Clearly not enough staff!!!! Did find our reservation and continued to check us in. The lobby at 3-5 was chaotic ."

"Parking was valet and very easy. It is so close to Northwestern Hospital. "

"Beautiful hotel. Great location. Staff were super friendly and helpful and the breakfast was AMAZING. Will be our go to Chicago hotel!"

"Great price for the location. Common areas are beautiful. The rooms are ok. One of the staff members was great. She went out of her way to help and offer suggestions. The rest of the staff we encountered were hard to find and not particularly motivated to be helpful. It took 30 minutes to get someone to check our bags for early arrival. "