Khách sạn Passaic

"The room was incredibly clean! It’s sucha beautiful hotel. I highly recommend getting one of the penthouses and enjoying the view. Loved my little weekend getaway there. The staff were friendly, the restaurant on the ground floor was also really good."

"Staff was helpful and assisted with early check-in. The property was clean and the staff was friendly. Excellent location near Grand Central Station, Bryant Park, Times Square. Subway stations were very nearby and easy to navigate. Loved our stay at the Westin and NYC!"

"Clean rooms, staff on call as needed. Great & helpful. Hotel restaurant is decent. Overall experience was nice. Some things to improve maybe the pricing on some things & extra charges at checkout. Other than that nice experience"

"While we appreciate the very central location, I regret to inform you that several aspects of my experience did not meet my expectations. Firstly. I found the accommodations to be quite lacking: the rooms were very small and appeared outdated. Furthermore, the breakfast options were limited, especially considering the price paid for the night's stay. Additionally. I encountered some challenges with your staff's level of service. Although we initially booked for two nights and later added an...

"Clean room. Nice staff."

"Nice hotel at a reasonable price, good location, inside room very quiet"

"It is really good"

"I loved the location in the UWS. The room was clean and adequate for one person. I was not informed about the "facility fee", which was more than $200 for the week in addition to the room fee. It was a surprise at check out. I was charged for things I didn't use: a walking tour which I didn't know about, and bottles of water in the room which I didn't use. Those should be optional and guests should be informed beforehand. The front desk staff was excellent. The housekeepers were pleasant. The...

"Loved the hotel"

"Great room size and an excellent breakfast by New York standards."

"A few more amenities in the rooms and things like water fountains could have been more helpful"

"Great location"

"Stay was excellent. Room was clean and well maintained. Very busy due to major events in the city but was not properly staffed to accommodate rush of guests. Staff did their best but certainly could have used more help, especially in the restaurant. Breakfast buffet was good, but restaurant was significantly understaffed for a dining room of that size."

"Location is good hence the high cost otherwise It’s a basic hotel ."

"Great customer service. Hotel conveniently located. Mattresses need to be rotated and/or flipped as sagging is evident."

"Friendly staff, clean areas even for kids to play around"

"Very clean. Beds were ok. The worst part was the first day. All elevators were down. Then they fixed one and then there was a long line to be able to use it. I paid for breakfast but then items were too limited. If I have known a would have not paid for it."

"Room was cleaned daily. The staff was friendly. The on-site restaurant had good food and drinks. Location was convenient."

"Comfortable room, helpful staff, great location."

"Comfortable beds. Great bathrooms. What could be better: carpeted floors, comfortable chair."