Khách sạn Pelabuhan Klang

"The Hotel charged me an additional 5 M Ringit per night saying the it was additional state taxes I felt this was UNETHICAL since the rates include ALL LOCAL TAXES other the authorised Taxes By right I should be refunded the total amount of 10 M Ringitt charged Except for the Front Office Manager who was very nice to me when I protested against unfair charge and did his best to salvage The initial charge quoted by the front office staff was but was brought down by him substantially saying...

"Staff is patient and attentive to query"

"On entering the hotel I was told to wait… even though I was the only one there…whilst the old guy behind the glass sloooooowly counted some cash and put it in envelopes. I stood there for 20 minutes whilst he did this! Eventually the lady next to him stepped in and helped me out. I’ve never had a situation where I was made to feel like I was not wanted at a hotel - VERY poor service. The room itself was in a bad way. Mould and hair around the basin, broken toilet seat and everything just...

"Great hotel,strategic location,polite and friendly staff. I will recommend this hotel to others."

"Hotel was not accepting the booking made under Expedia and rejected my check-in on the spot quoting that I did not paid the full amount when I did. Hotel was asking for extra Cash upon check-in or else i will not get the room. Called to OYO for help but service attitude was rude & bad. Only know how to push the matter back and forth to Expedia and OYO Finance team! Payment settlement matters should be the problem between Hotel & Expedia but ended up staying guest have to bare for the...

"The ball room was good, but the guest room was not so comfortable one, because there were only a few amenities, no slippers in the room, and the carpet was not cleaned well. Meals, including served during wedding party were satisfactory."

"Good"

"綺麗でよかった"

"good location, service,decorations…"

"Amazing breakfast spread. I think worth the price. Really kind, polite restaurant staff. 5 star level food. Pool, gym, amenities pretty high class. Rooftop view is amazing. We stayed for almost 14 days in total. First leg the room was amazing. Then we went to Johur Bahru for a few days then came back for the last leg of our stay. Unfortunately, for our second leg, the room was NOT GOOD. There were water damaged floorboards, the room had old scratched up furniture, and for a couple days...

"いつも泊まってますありがとうございます"

"The property itself was great but there are a few areas that could be improved, particularly the pillows and breakfast. The pillows were very uncomfortable and lacked proper support. Providing firmer or more supportive pillow options would greatly enhance guest comfort. The complimentary buffet breakfast was great however there were limited meat options available. Most of the hot dishes appeared to be processed foods so a wider selection of fresh protein choices would be welcome. Since the...

"Great staff comfy bed only thing is water in 18 floor is abit slow "