Khách sạn Petoskey

"When I booked this hotel it was an AmericInn, however when I arrived it was changed to a Quality Inn with no prior indication. I did receive calls from Windham but they never left a message to identify the change prior to my check in. The building did not have any address on it to help identify it as the hotel we needed to be at. Otherwise, it was a very clean hotel. The staff did their best with what appeared to be a new system. The breakfast was very nice and had several options. I would go...

"This place cares. They don’t serve powdered eggs. They crack the eggs themselves. They take pride. It is family owned and operated!!! It’s like your mom is the host"

"Booked our hotel specifically for the hot tub/pool, which turns out was waiting on an inspection and was closed during our stay. Very frustrating, but out of the staff’s control. What is under their control is how they treat guests. Woke up the first morning of our stay, and was very much looking forward to a hot shower.. only to find the water didn’t get much above lukewarm. Went to the lobby to get extra towels for my partner and ask if the water was just a problem with our room, or a known...

"everyone was so friendly, helpful to make my stay comfortable and amazing. Such a beautiful lodge so many activities to do there plus the beautiful view on the balcony of my room . Very clean and family friendly lodge ! Billiard room , pool area , bomb fire , children's play area and other activities and dinning made it so enjoyable . My stay was relaxing and...

"Breakfast was good. We couldn’t get the room cool enough. Lady at desk was helpful but had to call her both nights we were there.room was clean. Lamps on the night stands would be nice. "

"Breakfast was ok. Hot tub was hot but the pump was out so no circulation."

"Comfortable. Good breakfast. Nice staff."

"Very accomidating and supportive of my needs."

"We have stayed at this property many times and the property was clean and staff friendly as usual. We were disappointed that breakfast was not included as it always was in the past. That was always a draw to the property so have to weigh in future"

"We chose a bay view room and the window was very dirty and also the pillows were very uncomfortable. Had a drs appointment first thing in the morning went to use the shower and could not figure out how to get the shower to work and shower head was very dirty."

"Nice view of island."

"Overpriced and the staff except for the desk clerk were just plain awful. Never again. "

"Everything about this hotel was fantastic, except a couple of things. Unfortunately the pool wasn’t available for most of our stay which was disappointing. Also, the person working the cash register at the bistro was pretty rude when we corrected her on an order after she herself made two mistakes on it. Like we were inconveniencing her for her own mistake. Not the older woman. She was sweet! It was the younger woman. Christine or Christina I believe. Like, maybe quit if you hate your job so...

"Breakfast was a little lacking but staff was friendly and rooms were clean. They’re renovating the first floor right now so it’ll be all updated soon"

"Love this property for its cozy, historic ambiance and the beautiful views. The staff is wonderful and friendly. The only thing I would change is the dining options. The Rose room is wonderful for breakfast and it would be great if you could have a nice dinner there as well. The Noggin room is fun in its own way but not exactly a dining destination."

"Great Place!. Easy check in. Steffan was so friendly, great Chef! Breakfast was great! Enjoyed!"

"Wonderful hotel great staff "

"Room was very clean and the staff was quite responsive to our questions/needs. It's an older, nostalgic, roadside inn. The motel does show it's age but served our needs for a close room to sleep in near an event we participated in. New owners are doing some work to fix it up. "