Search Hotels Near Pinewood Lake Park, Alexandria

"Toilet wouldn’t flush 50% of the time. Back door didn’t unlock when you tried to open with key and we were told we just weren’t pulling hard enough, which was not true whatsoever."

"The location was good right off the freeway. I appreciate the quiet ac unit. The renovations are needed but the use of cheap materials is not effective. The toilet kept getting clogged ( I had to get it plunged every day). The hooks in the bathroom were too cheap. no towel bars. The closet sliding door did not work. You need to use a stain remover for couch and chairs. Invest in a steam cleaner for carpets . The staff was great very very helpful. The hospitality of the staff was a major plus!!! From"

"If i could rate the staff better than excellent i would, they were all amazing. The room was nice and breakfast was always amazing. My only complaint would be the pool. It was cloudy (which most associate with dirty) and the area was in need of some upkeep (rust stained areas where the humidity sweat, peeling paint, dying/overgrown plants). I did like they had plenty of towels and floaties so thoughtfulness was prevalent. We had a wonderful stay and would again, mainly for the staff!"

"Yes it was good "

"Rooms were amazing .. dining staff were extremely rude especially the guy at the omelet station and the bar station but everything else was great . "

"The room and carpet was dirty. Staff not friendly "

"I enjoyed my stay. It was clean and staff were courteous. "

"Clean room with a great bed. The lobby looked very nice and the staff was great. My only issue was that someone knocked on the door at 1030 and we told them we were still there. Around 11 they started vacuuming right outside our door. Check out wasn't until 12. "

"FRONT DESK ARE HORRABLE"