Khách sạn Pontlliw

"The outside tables could do with replacing. Accommodation was good but the bedside lamps didn’t work and toilet roll holder needs replacing.The food was excellent and restaurant is very well presented but the inner door from the conservatory closed with a loud bang that we could hear clearly from our room."

"Friendly hotel, helpful staff and great food. I'll be back."

"Great place to stay"

"Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff."

"This hotel has lovely views and great staff, my room was not what it showed on the pics, mattress and pillows very old and uncomfortable and need changing, I had to put towels over my quilt as the room was so cold through the night as they turned the heating off and it was almost zero degrees outside. I can’t fault the staff at all and it was a nice atmosphere but that let it down for me"

"Very personal service."

"Comfortable room and good breakfast. Pleasant staff."

"Lovely property, nicely refurbished. Large bathroom just a double bed, this felt a bit cozy in the room. Didn't use bar or restaurant but it looked lovely."

"It as fine"

"The restaurant was excellent with a great menu taste Staff top notch The hotel was great but the bathroom although very clean shows it’s ready for a makeover"

"Lovely apartment, could do with being a little clearer about where to check in prior to the visit but the staff were helpful. Got charged an extra £50 on arrival which I thought was a security deposit but has actually been taken from my account with no explanation "

"Lovely stay in an old quaint farm house. The room was small with two single beds (not our preference but it is what was available). The private bathroom was modern and very nice. Nigel and his wife are delightful and intelligent. The breakfasts were delicious and plentiful. It is a bit hard to find off a high speed road but relaxing and quiet once you get there. The donkeys are adorable! We would highly recommend a stay there."

"Extremely slow at check in. Payed an extra 30 quid. 12.20 she found us a room. Very chaotic at reception no strucure at all, then to be woken up with extremly loud music in the morning was not impressed at all."