Search Hotels Near Pruyn House, Latham

"Shuttle was great "

"I believe this was the first time staying at a Marriott Hotel and I have to say the experience was a solid 9/10. From the moment we arrived the front desk staff and the restaurant/bar team were outstanding - friendly, professional, and genuinely helpful. They really set the tone for the great stay. We stayed in room 538 which had a king size bed that was incredibly comfortable. The room was spacious clean and had excellent blackout shades, which made it easy to relax and sleep. The only issue we ran into was the morning cleaning staff starting around 7 AM. There was a lot of loud talking near the linen room as if people were shouting across a long distance. One morning, I had to leave early for errands and could clearly hear someone talking very loudly again. When I opened the door I saw one of the cleaning staff on her phone, using a hands-free device speaking loudly from inside the linen room. I asked why are you so loud and she just smiled without saying anything. It felt inconsiderate to guest who might still be sleeping. Aside from that everything else about the stay was excellent. The hotel itself the amenities and especially the front desk and the restaurant staff made the experience extremely positive. I would definitely stay here again - I just hope management can address the early morning noise from housekeeping."

"Older property. No suitcase stand in the room. Drapes aren't closeable, no blackout drapes. Needs refresh. Night clerk needs lesson in empathy, day shuttle driver was excellent. "

"Property is pretty clean, no issues."

"N"

"Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back "

"We had a room near the pool and the pool was suppose to close at 9... no one left the pool until 12:30am.... it was very loud and couldn't sleep "

"The room was very dirty and no lock on door. Huge amount of dust and dirt on floors. Pillows were in very sad shape and soap was very small. Did not feel safe and some schetchy people hanging around the buildings. "

"Good"