Apartamentos Casablanca in Lago Martianez offers relaxation and recreation. Enjoy golf, spa massages, or garden strolls. The property features an arcade/game room and library, all near Plaza del Charco.
Located in Puerto de la Cruz, Apartamentos Casablanca is in the city centre and near the beach. Eduardo Westerdahl Museum of Contemporary Art and Timanfaya Theater are cultural highlights, and some of the area's activities can be experienced at San Telmo Promenade and Dock of Puerto de la Cruz. Jardin Aquatico and Botanical Gardens are also worth visiting. Visit our Puerto de la Cruz travel guide
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400
What's nearby
Botanical Gardens
10 min walk - 0.9 km
Plaza del Charco
12 min walk - 1.0 km
Martianez Shopping Centre
2 min walk - 0.2 km
La Paz Lookout
5 min walk - 0.5 km
Taoro Park
10 min walk - 0.9 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
28 min drive
Restaurants
Burger King
4 min walk
Bar El Camino
3 min walk
Restaurante Atlantis
8 min walk
Zicatela
7 min walk
Luna Rossa
6 min walk
About this property
Apartamentos Casablanca
This smoke-free aparthotel features a full-service spa, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.
This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Available in some public areas: Free WiFi; wired internet (EUR 0.10 per minute)
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Car hire
Covered parking on site (EUR 7 per day)
Limited on-site self parking
Wheelchair-accessible parking available
Onsite parking options include a garage
Family friendly
Babysitting (surcharge)
Children's pool
Free cot
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Oven
Refrigerator
Toaster
Dining
Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 per person
A bar/lounge
A poolside bar
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Library
TV in common areas
Outdoor areas
Balcony
Garden
Terrace
Laundry
Laundry facilities
Work spaces
Computer station
Laptop workspace
Comfort
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Pool access ramp on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
Housekeeping on weekdays only
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe (surcharge)
Tour and ticket assistance
Vending machine
Location highlights
In the city centre
Next to a golf course
Things to do
18-hole adjacent golf course
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Gym
Table tennis
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
General
11 buildings
287 units
7 floors
Electric car charging station
Garden
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately EUR 9 per person
Fee for wired Internet in public areas: EUR 0.10 per minute (rates may vary)
Airport shuttle fee: EUR 30 per person (one-way)
Covered self-parking fee: EUR 7 per day
In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:30 AM to 7:00 PM
Property is also known as
Apartamentos Casablanca
Apartamentos Casablanca Apartment
Apartamentos Casablanca Apartment Puerto de la Cruz
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Apartments Tenerife
Casablanca Tenerife
Apartamentos Casablanca Aparthotel
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Aparthotel Puerto de la Cruz
Frequently asked questions
Does Apartamentos Casablanca have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 7:00 PM.
Is Apartamentos Casablanca pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Apartamentos Casablanca?
Self-parking is available for EUR 7 per day.
What time is check-in at Apartamentos Casablanca?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Apartamentos Casablanca?
Checkout is at 11:00 AM.
Does Apartamentos Casablanca provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.
Where is Apartamentos Casablanca located?
Located in the heart of Puerto de la Cruz, this spa aparthotel is within a 15-minute walk of Martianez Shopping Centre and Plaza del Charco. Sitio Litre Garden and Jardin Aquatico are just steps away.
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Reviews
Apartamentos Casablanca Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 310 out of 522 reviews
10 - Excellent
310
Rating 8 - Good. 181 out of 522 reviews
8 - Good
181
Rating 6 - Okay. 24 out of 522 reviews
6 - Okay
24
Rating 4 - Poor. 5 out of 522 reviews
4 - Poor
5
Rating 2 - Terrible. 2 out of 522 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Tetyana
7 Nov 2025
Liked: Cleanliness, room comfort, communication
Clean and nice
Tetyana
Stayed 3 nights in Nov 2025
8/10 Good
LUIZ GUILHERME
30 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good for families.
LUIZ GUILHERME
Stayed 7 nights in Apr 2025
10/10 Excellent
Charla
2 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The outdoor pool was lovely. On site dining and easy location to walk into town.
Charla
Stayed 1 night in Mar 2025
10/10 Excellent
SYLVIE
14 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture.
Wonderful stay!!!!
SYLVIE
Stayed 4 nights in Oct 2024
10/10 Excellent
Verified traveller
26 Feb 2025
Liked: Cleanliness, room comfort, communication
O wonderful stay in Puerto de la Cruz
Everything was fine. It was all clean.
Verified traveller
Stayed 14 nights in Feb 2025
10/10 Excellent
Paul
29 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future
Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Paul
Stayed 2 nights in Nov 2023
8/10 Good
Ilea
30 Apr 2025
Liked: Cleanliness
The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Ilea
Stayed 3 nights in Mar 2025
10/10 Excellent
Tatiana
5 Oct 2024
Liked: Cleanliness, room comfort
Nice Place
A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby.
I would stay here again.
Tatiana
Stayed 9 nights in Sep 2024
10/10 Excellent
Stephanie
9 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous place. Our stay was comfortable and the kitchen was very well equipped.
Stephanie
Stayed 27 nights in Jan 2026
10/10 Excellent
Nicolette
30 May 2025
Liked: Cleanliness, room comfort, communication
Apartamentos Casablanca
I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Nicolette
Stayed 4 nights in May 2025
10/10 Excellent
Lauren
10 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cute Hotel
Lauren
Stayed 4 nights in Oct 2025
10/10 Excellent
RICHARD
6 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff always greet you, a nice touch.
ABIOLA
Stayed 14 nights in Apr 2023
2/10 Terrible
vanessa
5 Aug 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
You won’t ever find a parking!
vanessa
Stayed 2 nights in Jul 2025
10/10 Excellent
Elizabeth
15 Dec 2022
Liked: Cleanliness, room comfort, communication
Fabulous
Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
Elizabeth
Stayed 7 nights in Dec 2022
10/10 Excellent
chantal
5 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
All is good
chantal
Stayed 10 nights in Mar 2025
10/10 Excellent
MARTHA
16 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
MARTHA
Stayed 7 nights in May 2024
8/10 Good
Petrus
2 Nov 2022
Liked: Cleanliness, property conditions & facilities, communication
Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!
Petrus
10/10 Excellent
Carole
7 Jan 2023
Liked: Cleanliness, room comfort, communication
A restful break..
We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change..
The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Carole
Stayed 9 nights in Dec 2022
8/10 Good
Hazel
21 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll!
Besides that it was lovely.
Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Marvin
Stayed 1 night in Mar 2024
10/10 Excellent
David
16 Nov 2022
Liked: Cleanliness, room comfort, communication
Choice Casablanca
This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort.
Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink!
Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe).
The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space.
The pool is thoroughly cleaned every morning and there are free pool towels provided.
The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing.
We did self-catering but lots of people ate on site so I guess it must be pretty good.