Khách sạn Puerto Nuevo

"Pool was beautiful!"

"Clean rooms, nice hotel "

" The room was very clean. It contained everything you may need and quick response if you needed anything from the property manager. "

"Es ideal para pasar solo la noche"

"it was a very nice place affordable, and easy to check in. Only issue is the mosquitoes went crazy me and my boyfriend got bit up a lot by mosquitoes. and couldn’t get fresh towels"

"Bueno"

"Lots of mildew and mold in the shower tile"

"They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. "

"Buena localizacion y personal atento"

"Was under construction Huge cockroach’s everywhere Disgusting "

"Best bang for your buck in Old San Juan! "

"Si está buscando 5 estrellas este no tu lugar , si busca buen servicio, buena comida, buen trato , entretenimiento, buena playa , la piscina ,la ubicación, bailar , cantar, este yo le doy 10 estrellas, Gracias 🙏"

"Staff was friendly"

"I particularly enjoyed the spaciousness of our room and the comfort of our bed. Now, it was a very large bed, and don't get me wrong, I'm a taller individual and it still took me 5 years to get to my girl on the other side of the bed. And I mean I had to crawl for ages. Thoroughly enjoyed spending some quiet time on the rooftop. There were enough amenities in walking distance, which is what I expected when staying here. It was a good stay and I recommend it."

"The place does not look anywhere near the photos, communication was absolutely horrible I sat inside my car for 3hrs early in the morning trying to get into the property to then find out if was given the wrong code, me and my friend both woke up with a bad allergic reaction eyes swollen face swollen 2 out of the 3 days which i think was coming from the millions of red ants that were coming in I asked for early check out to possible be able to go to another place and was denied a refund!! I...

"The staff was super friendly, comfortable rooms and the rooftop bar/restaurant was a great way to end a wonderful stay in SJU."

"We always stay at the Hyatt place when we visit Puerto Rico.. the decoration is always something new everytime we come.. the staff are very friendly and the breakfast is always delicious "

"Horrible service. Roaches, bed bugs, dirty sheets and beds. Asked for our room to be cleaned and were told we were too late and they charge for replacing used towels. We had to leave the second day in after getting bitten up and finding roaches"