Villas in Quintana Roo

"Everything on my room it was wear out the picture that they posted. They’re not nearwhere I was expecting. The room was buried the theory writing. I will not coming back to this hotel customer service. It was terrible."

"Overall it was a Very Good Experience. Food and staff are excellent!!! Entertainment was a little disappointing. Room was super clean, the views at this hotel are gorgeous…. Is a modern property with everything conveniently located for easy and fast access."

"High quality food in restaurants but the building is old and sometimes public areas is not clean . Room service was good stuff was helpful. Good for families but I don’t suggest it to couples who are looking for quiet place and it is not a luxury place. Good for the price "

"Excellent place to vacation awesome service "

"Our stay was great at this resort. There are multiple choices of cuisines and restaurants, but the reservation only restaurants would require bookings and they would take bookings only on the day you would like to book which is not ideal and you can end up in a long queue to reserve in your favorite restaurants. Pools were huge, beautiful and clean. Each building have a separate pool which was designed based on whether it's having kids or an adult. Only building the water park was also great. Most of the pools have swim up bars with variety of drinks. The staff was very friendly and cooperative. However, during busy season the wait times are longer and everything takes much longer. For example, check-in might be 30 to 45 minutes. This is very family friendly pool. The best thing is their main square is having one thing or the other every night. There are a lot of good bands which we enjoyed during our stay and there is a lot of activities for kids. They have bouncy castles, mini golf, face paint, karaoke, kids ride. Pop up snack bars and markets every night. The shows at the theaters are also great. One downside is the buffet menu is more or less same especially for breakfast lunch. They have special nights for dinners. Biggest bummer is the beach. It's a very small, rocky, not like a beach you would would expect in Tulum or Cancun. Or a five-star beach resort. "

"The food at the restaurant was expensive and not really good. Service was ok. The pool bar person was not very nice. Many restrictions with times. The concierge was just interested in selling the time share. "

"Everything was amazing"

"Room was clean and good selection of food to choose from . "

"Everything was TOP TIER!!! Will definitely be back one day!!!"