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"Good hotel, amenities are very good I stayed twice during my trip. I requested airport transfer and all was coordinated and on time. Housekeeping service good, room service 24 hours. Restaurants have good food Ecuadorian choices and a little bit of everything, wait staff was great. Over all a great experience and I loved the price for my reservations that was a reason why I booked with them and really met my expectations. I’ll be back to Hotel Finlandia. "

"Habitacion, personal, servicio, desayunos, ubicacion, seguridad y atenciones en general estupendas👍"

"Great location! Dinner buffet is overpriced. No fridge"

"Recommended very nice place "

"Pool looked nice but we were only there one night with early departure so didn’t get to use it. Staff were great, room was ok. The biggest issue was that the property is NOT 12 mins from the airport, it’s 30mins and you go through a very sketchy area to get there. Wanted to stay close to the airport so description was very misleading."

"The dinner served was terrible. No tea or coffee in the room. The refuses not plugged in. The bathroom needs an renovation "

"I got a suite and it was clean but very dated. Breakfast was outstanding. "

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."

"There’s only one elevator in the hotel. Location is good."