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"Comfortable, clean, on-site food"

"Breakfast menu was good. The automatic pancake machine was awesome. Parking was convenient. Staff was very friendly. Would definitely stay there again. "

"Love the staff clean room "

"Nice and close to the galleria and water park "

"Staff is friendly and nothing against them The place is run down, poor condition, lots of tweaker running around"

"I feel bad writing this because my beliefs teach me to either say something positive or stay quiet. However, I believe the purpose of these surveys is to help identify issues so improvements can be made. Unfortunately, we had a very disappointing experience during our stay. When I arrived and opened the cabinet door to place our food in the refrigerator, the door immediately fell off because it was broken. I called twice requesting it to be fixed, but nothing was done. Later that night, when I sat on the bed in Room 130, the bed leaned heavily to one side and felt broken. I contacted maintenance, but I was told it was too late (around 9:30 PM) to repair it. They did offer another room, but since I was traveling with my children and we had two connected rooms, moving was not really possible because there were no other connected rooms available. The next morning, I tried to make coffee, but the coffee machine in the room was not working. I called the front desk, and they told me I could get coffee from the restaurant instead. However, when I went there, the server only allowed me one cup and said each guest needed to come personally. I understand the policy, but the front desk had informed me that since our coffee machine was broken, I could get coffee for all four of us. In the end, I only took one cup because it was not worth arguing over, and I could easily buy coffee elsewhere. Unfortunately, the issues continued. When I went to take a shower, there was a medium-sized c"

"It was ok..comfy bed..except the deposit was same price as the room even tho we got it back"

"I didn't utilize either service."

"Breakfast was good parking was easy not the nicest place but pretty good for what you need. Staff was super friendly "