Khách sạn Cottonwood

"The microwave was nice. There were no exterior plugs to plug in our plug-in hybrid car. There was only one chair, but two of us. The one mattress had a valley-like slope to it. The little table top was separating on the edges. The key worked consistently well and the WiFi was great. When I walked with my bare feet on the floor, there were little bits that stuck to the bottom of my feet. It was almost impossible for us both to get in and out of either bed, so we had to sleep in separate...

"The room was clean and well-maintained. Parking was convenient. The staff was helpful."

"The rooms have been renovated and they're nice. The property could use some cosmetic work. The pool was ok a lot of bugs"

"I am disappointed with my stay and would like to request a partial refund. The staff was rude and did not provide a service-oriented experience. There were no proper greetings or hospitality during my stay. Additionally, the kitchen was not stocked with basic utensils, which made it difficult to use as advertised. Most importantly, the room listing on Expedia stated that laundry facilities were available in the room, but this amenity was not provided. This was a significant factor in my...

"Good hotel clean and good breakfast for the price"

"The reason we chose this hotel is that they advertise walk-in showers coming with every room. Only the accessible (handicapped) rooms are listed with both a walk-in shower and a handicapped-equipped bathtub with two sets of grab bars on their website and the Expedia site. So we booked a regular room and upon arrival found an outdated bathroom with a regular bathtub (no grab bars). When contacting the staff who could clearly see my mobility issues, we were told the showers are only available in...

"Nice stay. Good food."

"Clean pretty property."

"Staff was welcoming at check in. Room was very clean. The customer service was great! We left a ring behind and realized it a few hours out from the property. When I called, Helen was so helpful! She immediately went to check out the room, found the ring and will mail it to us, what a life saver!"

"good"

"Pool is clean, free coffee in the lobby. AC is strong and cold during the 104F weather last weekend. The rooms are clean and beds are cozy. Cheap but clean. Location is fine."

"It was a good overnight stay. My kids enjoyed the swimming pool. Breakfast was not bad at all. The location was very convenient because it was close to the freeway."

"Surprising gem! Comfortable beds. Very clean. Staff were nice. Helpful in providing a list of places to eat nearby. Many places within walking distance to eat. Recommend, and would stay again!"

"The room we had was pretty rough. It had been somewhat updated with furniture but needs a complete remodel. For instance, the tub and surround looked like it was probably original. The room appeared somewhat clean but our grandkids feet were almost black on the bottom from walking barefoot in the room after 10 minutes. The pool is old school but appeared clean and has a small wading pool for kids which is really great. The desk staff was super friendly and even remembered to bring pool towels to...

"Good breakfast and comfy bed! Nice bathroom with great toiletries. Pool a bit small but ok. Very helpful staff."

"This is a beautiful property! It is tucked away in a lovely area with lots of natural beauty. The room was very clean! The bed was really comfortable and beautifully made up with lovely bedding/pillows and such soft sheets. My favorite was the bathroom, with a gorgeous stone/pebble tiled shower and rain shower head with the perfect amount of water pressure. We will be back! Note: If you book third party, it is best to contact the hotel staff in advance for arrival instructions. I learned that...

"The only thing good about this place was it had air conditioning. Broken lock on patio door. Could not lock. Air conditioner falling apart with electric wires laying on floor. Coffee pot did not work. Cleaning staff banging on door before check out time. This person spoke no English. "

"Basic rooms, fairly clean and staff were responsive. The refrigerator was minimum."

"Very clean. Would definitely stay there again."

"The staff was so nice! Rooms were very comfortable and clean. We will be back! Thank you"