Khách sạn gần Khu mua sắm Riverdale tại West Springfield

"Super friendly staff in a newly remodeled hotel. Love the spa/massage chairs in the room and the daily freshly baked cookies!"

"Friendly staff, clean room, convenience to have Starbucks in the lobby!"

"Our room was very clean, staff was very friendly. We would stay here again."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Room isn’t cleaned daily, nor was trash picked up daily or new towels given. WiFi was unstable and no security vault provided. Door lock was broken to the room which wasn’t witnessed until upon returning from a long day…my room was open and easily able to enter should someone had the desire to do so."

"Unfortunately we got locked out of our room because of an error on the hotel’s part they gave us a room with a broken door. We waited an hour or so for the owner to come and you could tell it’s happened multiple times before the door had marked of other attempts.i just wish I did pay full price for a not fully functioning room"

"Value for money. Highly recommend"

"Good breakfast. Room needs a little TLC."

"Was good for the night"

"NOTHING"

"😆"

"The room key doesn’t allow access to the pool. You have to ask the front desk staff every time to let you in. The breakfast was pretty good they have a variety of things and you can also grab it to go. The rooms are super clean"

"Nice hotel"

"The pool closes a little early"

"Outstanding breakfast."

"All good I got very late but the receptionist was so nice and give us two room closer to each other cause I had to have two room. I love the two that’s my favorite so far."

"The staff were all decent people but the sheets were like sleeping on plastic. The Buffett breakfast consisted of literally just toast because they were out of everything. The shades in my room were awful. Lastly, the entire hotel smelled like cigarettes and the people staying there were sketchy as hell."

"This hotel is ok. It’s not good, it’s not bad. Usually I expect a lot out of the main brand hotel, and there is only this one and the Sheraton to choose from in Springfield. I don’t travel enough anymore to have loyalty to one brand or another, I just know if a hotel is great, or if it’s average. This one is average to below average. It’s older, and you can tell, even though I didn’t have any serious maintenance issues while I was there. It has a small bar and restaurant, and supposedly has...