4/10
I really was excited to stay there. But had one disappointment after another… TV did not work, front desk, person switched my room, and by the way, she was very pleasant. I was told that there was construction going on on the other floors, but the carpet looked very worn and what looked to be closet. Doors were open in the hallway, looking at dirty towels, all sitting there and the door to the room was very difficult to open and noisy. I tried to make a cup of tea and both disposable coffee cups were half filled with coffee that looked like it had been sitting for a few days, no soap in the body wash in the shower, although the shower was good. Just a lot of little things that would’ve been so simple to fix if someone took the time to care. Then was told there are no shuttles to the airport due to a recent break-in to their shuttle van… Usually Hilton properties are great, but this was a disappointment. The building is beautiful and the pool and all the greenery when you walk in is very impressive as well. Just hope they get the rooms fixed up soon and airport shuttle would be amazing.
Christine
Lưu trú 1 đêm vào Tháng 6, 2025
