Castles in Saint Elizabeth

"This place has really gone downhill. From broken elevators to toilets backing up, the maintenance is non-existent. I was most disgusted by the housekeeping—they actually remade our bed with stained sheets instead of replacing them. Every meal was either cold or poorly prepared, especially at the steakhouse. Even the beach was a letdown due to the crowds and the rude vendors. I won't be returning."

"Excellence! Staff was very helpful and friendly. Everything was clean and well maintained. Food was great. Also very good and fun entertainment. Highly recommend "

"The staff was amazing, everything was kept clean, made you feel very welcome. Will definitely be going back "

"Hotels looks even more beautiful in person! Quality service Staff awesome . Friendly Will definitely recommend & will go again Everything is accessible at your finger tips"

"Staff very professional and kind! Excellent service with clean rooms Attentive to ever need "

"Perfect for relaxing and food, water activity needs more "

"The property was in great shape considering the hurricane that hit the island in October 2025. There were a few areas of maintenance going on but otherwise the property looked great! The food was only average. Some staff were so so nice while others were just meh. They tried to do the sales pitch for a time share and tell you it was mandatory. They said it was mandatory to see the transportation services desk the day after we arrived but that was just to try and sell tours and excursions. I read horror stories from other Iberostar properties so thankfully the sales pressure here was not as bad. It still overshadowed the whole experience though."

"Breakfast was excellent! And delicious."

"Yes very effective and comfortable "