"Some of the things I liked about the property are: The cleanliness, the rooms are spacious, the staff is very friendly, the continental breakfast was great and the service from the staff, the location to the beach, the restaurants in the beach was a 3 minutes walk. Lots of local restaurants with delicious local food especially Cham restaurant. The food was delicious. The hotel staff arranged a tour and it was amazing. The only negatives are no elevator but it wasn’t a big deal as we were able to carry the suitcases up the stairs. The location of the hotel is in a residential area where it may seem a bit scary but no one bothered us. This is a great hotel for the price. The staff was very friendly and helpful"
" This is a great, quiet hotel which also has an adults only area with pool for those that prefer. Location is wonderful, on the beach and has three places to eat, including a restaurant on their own private beach.
We highly recommend the upstairs bar/restaurant - La Tortue which you do have to make a reservation but they are very accommodating. Excellent staff in this bar, very very professional and friendly. Special mentions to Agnelo, Abdou and Marco who are brilliant! The food was lovely too. These are the staff members that make you feel most welcome.
On that note, there was a couple of things that let it down. Morabeza is supposed to mean 'hospitality' and 'welcoming' but the receptionist - the front of house, the first person you see when you arrive after a long flight is completely belligerent. We pre-arranged a transfer with the hotel which was confirmed by email by Zita (not the woman we dealt with) but they didn't turn up. A kind stranger called the hotel and they said to get a taxi and they would refund us, but they didn't. No gesture of good will, no apology from the lady at reception and not even a smile. In our opinion, she really let her colleagues down with her hostility and ignorance. The cleaning staff, the grounds people, security and waiting staff were all good, a little reserved at times but all made a good effort.
Overall, a great option with lots to offer. Clean and good choice of foodMade even better by the local dogs who join you on the beach!"
"The hotel is not by the beach. The photos make it look like it is by the beach but really isn't. You have to walk about ten minutes to reach the praia. The breakfast was good. The staff in the restaurants were friendly and efficient.
The overall service was okay. I arrived Sunday, asked for extra 2 clean pillowcases, and I had to ask about 4x before I actually got them. By the time they gave me pillowcases, it was already Tuesday afternoon. I asked for a wake up call on my last day and the reception never called my room. I asked for clean towels and I was told that towels are changed every three days. I stayed for 7 nights and my bedding was never changed. The only positive thing about this hotel is breakfast. Other than that, it is pricey for the quality of service they provide. I say it is FALSE ADVERTISEMENT especially when it comes to beach descriptions.
I would go somewhere else. I cannot recommend this hotel simply because customer service is not their priority. "
"Room was clean and comfortable. Screen door allowed me to sleep with the air off and listening to the winds blow thru the palm trees. Very relaxing. Food was good with plenty of options and beach also nice. Not a fan of the wind blockers around all the beach loungers' as it blocks the view and people are right next to each other. I like my space. Overall, I had a great time and enjoyed the resort. "
Hotel Riu Cabo Verde - Adults Only - All Inclusive
10/10 Excellent
"I could not praise the staff enough at this hotel - they are all so friendly, helpful and super attentive. The food options were excellent and the buffet meals changed daily (with a few consistent staples. Whilst I agree with some reviews that the rooms are a bit outdated - they were always cleaned properly. The rest of the hotel was not outdated (and who spends enough time in the hotel room to care about it being outdated) and had a good blend of natural elements to make every part of the hotel enjoyable. Would definitely recommend this hotel. "
"Good overall. Lovely staff who could not be more helpful. My aircon broke and they fixed it and repainted the wall within 30 mins! Decent restaurant but pricey if you aren’t all inclusive. Nice location within walking distance of the main town area. "
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