Khách sạn San Andrés

"Mentre ci recavamo all'albergo, siamo stati fermati dalla polizia, che ci chiedeva dove eravamo diretti. Dopo di che ci fa fatto salire sul loro furgone dato che eravamo in una zona poco sicura , allo stesso tempo ci ha sconsigliato di soggiornare in quella zona ritenendola pericolosa per i turisti. Niente di personale con la famiglia che gestisce la struttura, ma credo che Hotels prima di pubblicizzare e vendere qualsiasi soggiorno, dovrebbe informarsi e poi indicare la reale situazione di...

"La persona que me atendió de manera muy grosera, me cobró personalmente , aunque le expliqué muchas veces que ya lo había pagado por medio de la aplicación, aún que ya me había mostrado el recibo de pago. Literalmente me amenazo con correrme si no me daba el dinero, y por razones de logística tuve que pagarle ya que no tenía otro lugar donde quedarme. Fue una experiencia bastante estresante y desagradable. Decidí retirarme mejor y buscar otro lugar ( una que ya me había pagado dos veces) ya que...

"The rooms were spacious, clean, and very comfortable. The A/C worked wonderfully, which is an absolute must when traveling to San Andrés since it gets so hot and humid. As for the food, breakfast was just okay (it did the job), but they make amazing pizza, and the shrimp cocktail was super delicious despite the small portion size. The pool area was clean and nice. However, the jacuzzi was disappointing as it wasn't hot and stayed the same temperature as the pool. The biggest downside to the...

"We had a positive experience."

"La ubicación muy buena su personal muy eficiente Pienso que los baños ( sanitario ) necesitan un mantenimiento"

"Llegamos en el Chatet a las 9 pm. Llamamos, sonamos la campana pero no había nadie. Calle oscura, quedamos por 30 minutos esperando hasta que consiguimos contactar una persona que nos dijo que la llave estaba en el buzón. No nos comunicaran por el portal e-mail o WhatsApp. Llegamos directo del aeropuerto con hambre pero no habia nada para comprarmos y el aplicativo Rappi no hace entrega en ese barrio. En el día seguinte por la mañana solo encontramos empanado y café que se vendían por los...

"It was such a great time at the apartment Clean and cool Perfect because its so hot in san andres"

"Staff, close to the beach and comfortable room for sleeping."

"Excelente ubicación, comida restaurantes y desayuno 💯 solo algunos aspectos a mejorar ; el área de la piscina no lo abren si llueve , entonces no hay nada más para hacer en el hotel , el jacuzzi no lo pudimos usar por qué es solo para eventos especiales y por último me hubiera gustado desayunar al aire libre o tomarme un café , pero el lugar lo abren 9 am y yo iba al restaurante desde las 7 am , no podía esperar 2 horas . Entonces si madrugas debes desayunar en un restaurante cerrado"

"Le falto un poco más de mantenimiento de limpieza y poner más conectores para cargar los celulares"

"Great experience and a nice location. Easy access to everything but away from the crowds. I’d stay again!"

"Don’t stay at this hotel. They baited and switched the hotel room to an oceanfront room, which usually should be lovely; however in this case it was horrific. Hundreds of people are outside with many boom boxes playing music loudly. The music played until 4am. The shower was broken and the air conditioning didn’t work. They told us they couldn’t move us and would not refund my money. We called around the island and there was no availability. The next day, my husband begged them to move us and...

"location was excellent and staff was friendly and helpful. the property is in desperate need of repairs and updates - - - for example, the tiles on the deck were broken, my sink did not drain (they fixed it), the air conditioning was weak, and the furniture showed lots of signs of wear. for this price point, there should be wifi in the rooms, not just in the lobby"

"Had I known I will have a room without a window I would have never booked the stay. It’s not a hotel and definitely not 4 star as it states online. The place was sterile and clean but the sheets were half way stripped down when I got there and it is one of the most depressing places I have ever stayed. I would not stayed again for the money I paid."