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"La comida de los restaurantes con reserva excelente pero el bufet deja mucho que desear ya que los platos no están bien elaborados y con poco sabor. La atención del personal excelente, fue lo mejor, siempre amables y atentos. Al menos en mi habitación habían una cantidad muy grande de mosquitos (mate al menos 30 - 40), otros insectos pequeños y hasta una pequeña cucaracha. El baño no olía bien, y la puerta del baño deja pasar toda el agua cuanto uno se baña por lo que hay que secar todo el piso luego."

"Stunning views from restaurant and room across as far as lake Arenal. All the food offerings were fantastic from breakfast to evening meals using home grown and home made items. Regular supply of wildlife to keep you entertained. Only slight negative was a reasonably long walk up a steep hill to get to the nearest shops etc but that’s no fault of the hotel. Also be aware there is no A/C in the rooms if you are as lucky as we were with the weather."

"Everything was great! Staff was very attentive and helpful! Breakfast was good as well. The hotel is very beautiful "

"I thought this was a nice balance between "

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"Perfect hotel"

"I really needed a room change , there were three of us and the beds were not big enough, the staff were abrupt and did not really try to accommodate us so that there were three beds for us to use or even a rollaway bed, the rooms are very tiny and there is no place to sit down in the room only a couple of chairs outside, there is no refrigerator , so no ability to keep drinks cold. My recommendation is to stay someplace else and visit. I had booked it for 4 nights and no refund was given, we left the next morning "

"Our room lacked a tv and ac but we did not miss it as we were out and about most of the time."

"Nice property "